Compare Doorbell.io vs DiamanteDesk vs ViduPM Tool

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68%
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Doorbell.io screenshot DiamanteDesk screenshot view 5 more ViduPM Tool screenshot view 5 more

Software Description:

Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others.

Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others).

Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!

Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Software Description:

ViduPM is a comprehensive project management tool, one-stop solution for digital marketing companies, software development companies, SEO/IT services and for freelancers.

This tool is built to help users stay on top of their Project Management, SEO Operations, Invoice Management, Reporting, Team Management, Time tracking, Client Communications.

ViduPM provides users with a robust feature set that, the software offers many free integrations with popular applications that you already use, including PayPal, Google Analytics, Google Drive, Dropbox Facebook, Harvest and more.

ViduPM is built specially to increase the work productivity, growth of business with high-end results which meets client expectation.

Benefits of using ViduPM

It increases work efficiency.
It gives you the high-level overview of projects
It keeps associate updated ( clients and team members ).
It increases work flexibility
It reduces risk
It provides you the structured process/ workflow.
It is a time-saving tool
It improves communication
It improves accountability
It works well with an existing tool.

Features:

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Features:

  • Budgeting
  • Customer Management
  • Scheduling
  • Analytics
  • SEO
  • Contact Management
  • API
  • Email Integration
  • Project Management
  • Calendar Management
  • Google Apps Integration
  • Brand Management
  • Data Import
  • Data Export
  • External Integrations
  • Social-Media Integration
  • Dashboard
  • Notifications
  • Multi-Account
  • Multi-User
  • Link Tracking

Summary:

  • Chat integrations (Slack, HipChat, and more).

  • Project Management system integrations (Pivotal Tracker, Trello, Asana, and more).

  • Web, iOS, Android SDKs.

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Summary:

  • That tool comes with multiple Seo features like Task & Milestone Management, Link Management, Google Analytics, Social Media Management and more

  • Integrated with most popular application such as Google Drive, Drop box, Google Analytics, Facebook Metrics, PayPal.

Pricing:

  • Starting from: $9.00/month
  • Credit card required: N/A
  • Plans range fro $9/month to $49/month: https://doorbell.io/pricing

Free

Free
Included in plan:
  • 2 Projects
  • 250 MB Space
  • Free Setup
  • Unlimited users

Startup

$24.00
unlimited user(s) / month
Included in plan:
  • 10 Project
  • 5 GB Space
  • Free Setup
  • Unlimited Users

Small Office

$49.00
unlimited user(s) / month
Included in plan:
  • 50 Projects
  • 20 GB Space
  • Free Setup
  • Unlimited users

Office

$99.00
unlimited user(s) / month
Included in plan:
  • 100 Projects
  • 30 GB Space
  • Free Setup
  • Unlimited users

Professional

$149.00
unlimited user(s) / month
Included in plan:
  • 50 GB Space
  • Free Setup
  • Unlimited users
  • Unlimited Project

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
3.58k
Followers:
71

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Doorbell.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ViduPM Tool
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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