Compare Doorbell.io vs DiamanteDesk vs ProofHub

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Crozscore:

67%
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100%
37%
interest falling

Crozscore:

60%
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30%
interest falling

Crozscore:

83%
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86%
41%
interest rising
Doorbell.io screenshot DiamanteDesk screenshot view 5 more ProofHub screenshot view 5 more

Software Description:

Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others.

Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others).

Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!

Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Software Description:

ProofHub is a leading cloud-based project management software, loved by around 85,000+ small teams to large businesses from all over the globe. It is an online collaboration tool that comes with integrated Group chat, quick Discussions on projects, Workflows and Kanban boards, Project reports, proofing tool and many more powerful features. Helping teams to Plan, Collaborate, Organize and Deliver projects on time, and within budget, ProofHub comes across as the complete project management tool!

ProofHub enables the teams to collaborate and communicate over organizational matters in an easy and flexible manner from one place. It is available for both Android and iOS operating systems so every individual attached to a project can connect to a project from any distant location.

ProofHub is priced along 2 tiers and can be billed annually for a 10% discount. Plus, they offer a discount of 20% on monthly billing and 20% + 10% on annual billing to nonprofit organizations. Both the tiers support very basic features like task and reminder automation, one-to-one chat, and time tracking tools (e.g. a calendar), and integration with 3rd party apps (e.g. Dropbox, Google Drive). While unlimited users are supported in both of their packages, the Ultimate Control plan allows more projects and storage space, and also more features like Custom roles, White labeling, Network control, Manage trash, Priority support, API access and many more. Support is available for all via email and live chat. A free 30-day trial is also available.

Features:

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Features:

  • Document Comparison
  • API
  • Project Management
  • Scheduling
  • Calendar Management
  • Dashboard
  • Customer Management
  • Multi-User
  • Notifications
  • Data Import
  • Data Visualization
  • External Integrations
  • Contact Management
  • Data Export
  • File Sharing
  • Email Integration
  • Google Apps Integration
  • Chat

Summary:

  • Chat integrations (Slack, HipChat, and more).

  • Project Management system integrations (Pivotal Tracker, Trello, Asana, and more).

  • Web, iOS, Android SDKs.

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Summary:

  • An online task management software that lets you run your day, your tasks and your projects, efficiently!

  • Online time tracking software in ProofHub will help you to record every hour spent on each task and project.

  • ProofHub’s online gantt chart software helps you to connect tasks, set dependencies, and track project progress to make sure that projected deadline is met every time.

  • Reports in ProofHub’s online project reporting software represent all your important project information in the form of bar graphs, line graphs, pie charts, and tables etc.

  • Keep all your stuff secure and neatly organized in folders and subfolders, to make online file sharing simple and easy.

  • Plan your day, your work, and your life better with ProofHub

  • ProofHub’s online proofing software streamlines the proofing and approval process to save your time and effort.

  • Focus on your work while still maintaining an open channel of communication using ProofHub chat.

  • Share ideas, discuss issues, find answers by collaborating with your team members, clients, and anyone who is involved in the project with this online collaboration tool.

  • Easily manage tasks with Workflows and Kanban Boards in ProofHub by creating task list and task stages. Move tasks between different stages to keep an eye on the progress made and ensure steady flow of work.

Pricing:

  • Starting from: $9.00/month
  • Credit card required: N/A
  • Plans range fro $9/month to $49/month: https://doorbell.io/pricing

ULTIMATE CONTROL

$135.00
unlimited user(s) / year
Included in plan:
  • Unlimited projects
  • Unlimited users
  • 100GB storage
  • Custom roles
  • White labelling
  • Custom Workflows
  • Project manager
  • Network control
  • Manage Trash
  • API access for data transport
  • Project and resource reports
  • Advanced activity logs
  • Account transfer tool
  • Priority support
  • Data export
  • Core Fetures

ESSENTIAL

$45.00
unlimited user(s) / year
Included in plan:
  • 40 projects
  • Unlimited users
  • 15GB storage
  • Core Features

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can add as many people to your account.

  • Who are the main user groups of this service?
  • From freelancers to small business to large corporations, everyone can benefit from ProofHub.

  • What are some applications this service is commonly used in tandem with?
  • From gantt chart to chat and from discussions to report everything in ProofHub is native. Apart from integrations there's no app users have to use alongside ProofHub.

  • What is this service generally used for?
  • The service is generally used for Project Management, Team Collaboration and making work life easy for teams.

  • What platforms does this service support?
  • It is compatible with all devices whether it is mobile or desktop. ProofHub also have native android app available on Playstore and native iOS app will be made available very soon.

  • Does this service offer an API?
  • Yes, for more details regarding API please visit https://github.com/ProofHub/api

  • Does this service integrate with any other apps?
  • Yes, ProofHub have integrations with Box, DropBox, OneDrive, Google Drive and FreshBooks

  • Does this service offer guides, tutorials and or customer support?
  • Yes, ProofHub have a dedicated support team that’s available to help the customers. It also have a Live chat, Help page, and YouTube video tutorials. It also offer a demo. For more information, please visit: https://helpbolt.proofhub.com/contact/

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3.57k
Followers:

Publisher:

Founded:
-
Based in:
Walnut
Employees:
11-50
Likes:
Followers:

Other:

Who uses Doorbell.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ProofHub
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Polish, English, German, Spanish, Portuguese
Regional Restrictions:
No restrictions.
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