Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others.
Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others).
Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!
About Intercom
Intercom makes customer communication simple.
More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.
Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
About Zonka Feedback
Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Customize surveys, get instant alerts, view real-time drill-down reports & resolve issues.
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
API
Batch Permissions & Access
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Click-to-Dial
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Summary
Chat integrations (Slack, HipChat, and more).
Project Management system integrations (Pivotal Tracker, Trello, Asana, and more).
Web, iOS, Android SDKs.
Summary
Audience segmentation
Real-time performance monitoring
Intercom app for iOS
Message tagging & team assigning
Customer user profiles
Personalized reply templates
Summary
Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.
Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.
Take feedbacks in person or through survey kiosks implemented on the premises
Analyze responses with comprehensive reports and drill-down analytics.
Receive SMS Alerts & Real-Time Updates on feedbacks.
Pricing
Starting from: $29.00/month
Credit card required: N/A
Plans range from $29/month to $49/month: https://doorbell.io/pricing
Pricing
Starter
$33.00
1 user(s) / month
Included in plan:
Unlimited Responses
2 Device Licenses
1 Web Users
White-Labelled Surveys
Kiosk Mode and Works Offline
Logic-based Surveys
Language Support
Export Data
Advanced
$54.00
2 user(s) / month
Included in plan:
All features from Starter Plan
Unlimited Responses
5 Device Licenses
2 Web Users
Date-comparative Reports
Location-comparative reports
Professional
$83.00
3 user(s) / month
Included in plan:
All features from Advanced Plan
Unlimited Responses
9 Device Licenses
3 Web Users
Own Domain
Multi-Lingual Surveys
API Access
Max
$166.00
5 user(s) / month
Included in plan:
All features from Professional Plan
Unlimited Responses
20 Device Licenses
5 Web Users
Choose between Europe, Singapore, Australia and USA Data Centres
Personalized Training Sessions
Dedicated Account Manager
FAQs
What are some applications this service is commonly used in tandem with?
Slack, Trello, Github
Does this service offer an API?
Yes
What platforms does this service support?
Web (Javascript), iOS (Objective C & Swift), and Android
Does this service offer multi-user capability (e.g. teams)?
Yes
FAQs
No FAQs associated with this application.
FAQs
Does this service integrate with any other apps?
Customizations for customers is possible on request.
What platforms does this service support?
Google Play
App Store
Desktop / Web
Does this service offer guides, tutorials and or customer support?
Yes, Zonka offers tutorials, personalized training sessions, and dedicated customer support.
Does this service offer multi-user capability (e.g. teams)?
Yes, multi-user capability and team management is possible wth Zonka.
Does this service offer an API?
Yes, Zonka does offer API access.
What is this service generally used for?
Zonka is used to make the feedback management process super smooth and easy. A lot can be done with Zonka such as -
Building Feedback and Survey Forms
Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.
Customize literally anything! Starting from fonts, colors to rating scale appearance, emoticons & more.
Build your form from scratch or choose from our extensive template library.
Collecting Surveys & Feedbacks
Take feedbacks in person or through survey kiosks implemented on the premises.
Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.
Taking Actions on Responses
View all the responses received in the response inbox and take actions on responses.
Convert feedbacks into tasks and start taking actions with your team
Analyzing Results
Get comprehensive drill down reports to measure performance
Receive SMS Alerts & Real-Time Updates on feedbacks and also get feedback summary /digest emails delivered in your inbox.
Who are the main user groups of this service?
The main user groups of Zonka are as follows:
Restaurants
Airports
Hotels & Resorts
Banks & Financial Sector
Hospitals & Healthcare
Automobile Sector
Retail & Shopping
Events & Promotions
Education & Academics
Spa & Salons
Zonka Feedback is suited for any service-based industry, SME, startup or any enterprise that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.
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