Compare Doorbell.io vs DebugMe vs DiamanteDesk

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Crozscore:

70%
what is this?
100%
37%
no significant changes

Crozscore:

70%
what is this?
100%
34%
interest falling

Crozscore:

49%
what is this?
29%
interest falling
Doorbell.io screenshot DebugMe screenshot DiamanteDesk screenshot view 5 more

Software Description:

Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others.

Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others).

Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!

Software Description:

DebugMe is a simple tool that lets users report bugs visually. It was created for web developers and designers who spend too much time in solving bugs and giving feedback to their clients. Our mission is to help them save time and focus on design.

Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Features:

Features:

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Summary:

  • Chat integrations (Slack, HipChat, and more).

  • Project Management system integrations (Pivotal Tracker, Trello, Asana, and more).

  • Web, iOS, Android SDKs.

Summary:

  • Dashboard: DebugMe provides a quick & easy to understand overview of all your tasks. Your dashboard helps to keep developers, testers and project managers on the same page. Managing status can not be easier!

  • Tool Bar: The feedback toolbar enables you to report the issues right from your website or web application's user interface. Just annotate the page as you would do on paper! Draw, highlight, black out areas or drop a pin and add your comments.

  • Ticket View: We help you to debug much faster! DebugMe provides you with additional information such as the link where the issue appears, browser version used and the code that was rendered on the website when the issue appeared. Use DebugMe and spend up to 50% less time on debugging!

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Pricing:

  • Starting from: $9.00/month
  • Credit card required: N/A
  • Plans range fro $9/month to $49/month: https://doorbell.io/pricing

Pricing:

  • Starting from: $14.00/month
  • Credit card required: N/A
  • STANDARD - $14 per month
    1 Projects, 3 Users, 3 GB Storage, 3rd Party Integrations
    PROFESSIONAL - $39 per month
    3 Projects, 5 Users, 10 GB Storage, 3rd Party Integrations
    ENTERPRISE - $99 per month
    10 Projects, Unlimited Users, 50 GB Storage, 3rd Party Integrations

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
Debrecen
Employees:
-
Likes:
Followers:
1.88k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Doorbell.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses DebugMe
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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