Compare DJUBO vs AVOXI Core vs ServiceDesk Plus

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Crozscore:

81%
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38%
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Crozscore:

79%
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35%
no significant changes

Crozscore:

86%
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80%
48%
interest falling
DJUBO screenshot view 5 more AVOXI Core screenshot ServiceDesk Plus screenshot

Software Description:

The DJUBO Property Management System - Everything you need to run and manage your Hotel all in single dashboard. Ideal for use with managing vacation rentals, Hotels, Resorts, B&Bs, homestay, holiday home or hostels. Our intuitive interface allows you to easily manage your facilities, rooms, staff, guests, services, and tasks.

DJUBO PMS is also features a restaurant, Spa and laundry POS to let you manage kitchen items and beverages at your Hotel.

Role-based permissions mean that staffs only see what they need to see to do their jobs... Additional features, such as guest tagging, day notes, communication history, alerts, and internal staff messaging make day-to-day job functions easier.

Booking Chart - Intuitive interface, makes browsing through all your bookings a breeze, and collaboration becomes easier with real-time chart updation.

Email - After a booking is made the system can be set to automatically be send, voucher details, welcome emails, and a pre-arrival email, post departure email to the guest.

Software Description:

With the AVOXI Core Cloud PBX phone system, your business can manage global and local communications from anywhere. It's easy to get started:

  1. Choose your toll free and local numbers (available for 120+ countries).
  2. Configure your extensions, softphones, phone system features.
  3. Start making and taking calls.

The AVOXI Core VoIP system includes 40+ business-class calling features, including:

  • Call Forwarding
  • Call Recording
  • IVR/Virtual Attendant
  • Ring Groups
  • Call Conferencing
  • Call Tracking
  • Call Logs
  • Voicemail
  • Voicemail to Email
  • And more!

You can manage all of your phone numbers and features from the AVOXI Core Online Portal. All you and your team need to get started is a laptop and a reliable Internet connection.

Ready to learn more? Contact an AVOXI VoIP specialist today!

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features:

  • Payment Processor
  • Customer Management
  • Expense Tracking
  • Forecasting
  • Supplier Management
  • Scheduling
  • Notifications
  • Tax Management
  • Multi-Currency
  • Inventory Tracking
  • Multi-User
  • Dashboard
  • Calendar Management
  • Data Import
  • Data Export
  • Data Visualization

Features:

  • Multi-User

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Summary:

    No key features associated with this application.

Summary:

  • Toll Free Numbers in 120+ Countries

  • Local Phone Numbers in 1500+ Cities Worldwide

  • Free Softphone Included with Every Extension

  • Package and Per-minute Plans Available

  • Business VoIP Software with 20+ Business-class Calling Features

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Standard


1 user(s) / month
Included in plan:
  • $35.00/month

USA Unlimited

$39.99
1 user(s) / month
Included in plan:
  • Unlimited Inbound/Outbound Calling to USA
  • Includes US Toll Free or Local Number
  • 20+ Business-class Calling Features

Global Office

$24.99
1 user(s) / month
Included in plan:
  • 150 included minutes
  • Toll Free Number
  • Free Extension and Softphone
  • 25% Off Added Minutes
  • Available for select countries
  • 20+ Business-class Calling Features

USA & Canada Unlimited

$45.99
1 user(s) / month
Included in plan:
  • Unlimited Inbound/Outbound to the US and Canada
  • Includes US or Canada Toll Free Number
  • 20+ Business-class Calling Features

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Training
    Documentation
    Webinars
    Live Online

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Vacation Rentals
    Hotels
    Resorts
    B&Bs
    Homestay
    Holiday Home
    Hostels
    Guest House

  • What is this service generally used for?
  • Hotel Front Desk Management
    POS Management
    Payments and Invoice Management
    Reporting and Analytics

  • What platforms does this service support?
  • Web App
    Windows
    Macintosh
    iOS
    Android
    WinPhone
    BlackBerry

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • The complete AVOXI Core User Guide is available for all customers. We also offer bi-weekly training webinars to help our customers get the most from the AVOXI Core system.

    Customer support via chat, email, and phone is available at no extra charge should you need immediate assistance.

  • Does this service offer multi-user capability (e.g. teams)?
  • The AVOXI Core Cloud PBX phone system supports small and large teams alike. Contact an AVOXI VoIP specialist for a free quote for your team.

  • What is this service generally used for?
  • The AVOXI Core platform is used for local and global communications. Extension to extension calling on the Bria softphone is free, so it works well for companies with multiple locations or remote employees.

  • What platforms does this service support?
  • Every AVOXI Core extension comes with a free Bria softphone that can be accessed from mobile phones or personal computers.

  • Who are the main user groups of this service?
  • The AVOXI Core Cloud PBX phone system is used by international businesses of all sizes. The AVOXI Core Online Portal allows businesses to manage their phone numbers and business phone system features from anywhere. Toll free and local phone numbers make it easy for these businesses to reach prospects and customers worldwide.

  • Does this service integrate with any other apps?
  • Google Analytics, Google AdWords

  • Does this service offer an API?
  • Not at this time.

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Google AdWords, Smart Queue Call Center Software

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
4.89k
Followers:
306

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
493
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
18.1k
Followers:

Other:

Who uses DJUBO
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Romanian, French, Bulgarian, Dutch, Indonesian, Hindi, Gujarati, Armenian, German
Regional Restrictions:
No restrictions.

Other:

Who uses AVOXI Core
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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