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About Dista Service

Dista helps organizations with mobile workforce to unleash the full potential of their field operations by intelligent scheduling and dispatch, work order management, real-time tracking and more ensuring customer delight and improved service efficiency.

Powered by Google Maps and built on the Google Cloud Platform, this dynamic location-enabled field force management solution enhances job allocation, appointment setting, beat planning, proof of execution and service planning with smart insights powered by location intelligence and analytics.

Some of the best features of this platform are:

1) Live agent tracking - Monitor your field technicians/service agents in real-time out in the field.
2) Automated work order scheduling - Allocate jobs to your representatives based on multiple criteria or automatically get recommendations on the best available field-staff.
3) Intelligent Routing - Plan your job schedule by considering all the variables that can impact travel, including turn-by-turn directions, predictive traffic, and live traffic updates.
4) Attendance & monitoring - Check for route deviation, false address verification check-ins and navigation assistance with geofencing.
5) Reporting and Analytics - Enhanced reporting through in-app completion of jobs1. 1. Dista Service helps organizations with mobile workforce to unleash the full potential of their field operations by intelligent scheduling and dispatch, work order management, real-time tracking and more ensuring customer delight and improved service efficiency.

About ServiceMax

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

Summary

    No key features associated with this application.

Summary

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
65

Vendor Information

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:
5.78k

Other

Who uses Dista Service
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, French, Italian, Japanese
Regional Restrictions:
No restrictions.
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