Compare Digizuite Media Manager vs Shelf vs Freshservice

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Digizuite Media Manager screenshot view 1 more Shelf screenshot Freshservice screenshot view 5 more

Software Description:

Digizuite is a leading enterprise digital asset management software provider that helps companies improve digital collaboration across digital channels, departments, and countries with the help of optimized digital processes. We provide businesses with a complete overview of their corporate assets from a centralized source. Digizuite customers use our software to upload, manage, search, distribute, and repurpose digital files (images, videos, PDF files, and documents) across internal and external communications channels through automated workflows.

Digizuite™ comes with a web-based and responsive Media Manager out-of-the-box and connects with Adobe CC, Microsoft Office, and Sitecore through standard connectors. It integrates easily with other systems through an open API. Digizuite™ is available as a cloud solution as well as on-premise.

Software Description:

Knowledge management is a critical aspect of any organization. With Shelf you can document, organize, and control access to your company's important knowledge and resources. It removes the friction of searching for processes between different departments and staff members which in turn saves your company time and money. Shelf is a simple solution that is effective and easy to implement at any organization!

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

  • External Integrations
  • Document Comparison
  • Dashboard
  • Project Management
  • Batch Permissions & Access
  • File Sharing
  • Multi-User

Features:

  • Dashboard
  • Google Apps Integration
  • Email Integration
  • Data Import
  • Multi-User
  • External Integrations
  • Notifications
  • File Sharing
  • Data Export
  • API

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Trial

Free
Included in plan:
  • 4 users
  • Google Drive, Dropbox, Onedrive Integrations
  • Shared and private libraries
  • In document search
  • Filtered and faceted search
  • Flexible user roles
  • Import content + Bulk actions
  • Tags & custom badges
  • Collaborative Web Clipper Extension
  • Up to 1 group
  • 5 GB storage

Team Plan

$99.99
Per Month
Included in plan:
  • Up to 10 users
  • Google Drive, Dropbox, Onedrive Integrations
  • Shared and private libraries
  • In document search
  • Filtered and faceted search
  • Flexible user roles
  • Import content + Bulk actions
  • Tags & custom badges
  • Collaborative Web Clipper Extension
  • Up to 5 groups
  • 50 GB storage

Group Plan

$199.00
Per Month
Included in plan:
  • Unlimited Groups
  • 100 GB storage

Workplace Plan

$499.00
Per Month
Included in plan:
  • Up to 10 users
  • Google Drive, Dropbox, Onedrive Integrations
  • Shared and private libraries
  • In document search
  • Filtered and faceted search
  • Flexible user roles
  • Import content + Bulk actions
  • Tags & custom badges
  • Collaborative Web Clipper Extension
  • Search inside of images
  • View only permission
  • Custom branding
  • Unlimited Groups
  • 500 GB of storage

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Shelf is often used in tandem with document repository platforms, like Google drive, Dropbox, and Microsoft's Onedrive.

  • Does this service offer guides, tutorials and or customer support?
  • Shelf has a series of tutorials designed to help first time users get started with the platform. These videos are available on our YouTube channel and also preloaded into your Shelf account when you first sign up. We also have a dedicated customer service team ready to answer any questions you may have about the platform through our in app chat.

  • What is this service generally used for?
  • Shelf is generally used for organizing, and keeping track of an organizations most important resources, process, and other content. Shelf helps ensure that valuable organizational knowledge isn't lost.

  • Who are the main user groups of this service?
  • Shelf is mainly used by teams and organizations.

  • Does this service offer an API?
  • Access to Shelf's API is available upon request.

  • Does this service offer multi-user capability (e.g. teams)?
  • Shelf is designed to be used with multiple users and offers a variety of user roles and permissions.

  • What platforms does this service support?
  • Shelf is a web based application that can be used in any browser and is mobile responsive.

  • Does this service integrate with any other apps?
  • Currently Shelf integrates with Google drive, Dropbox, and Microsoft Onedrive. However we also offer custom integrations upon request.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
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Employees:
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Likes:
324
Followers:
766

Publisher:

Founded:
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Publisher:

Founded:
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Based in:
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Employees:
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Other:

Who uses Digizuite Media Manager
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Shelf
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
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