Compare DiamanteDesk vs DJUBO

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30%
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43%
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68%
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Software Description:

DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.

In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.

Software Description:

The DJUBO Property Management System - Everything you need to run and manage your Hotel all in single dashboard. Ideal for use with managing vacation rentals, Hotels, Resorts, B&Bs, homestay, holiday home or hostels. Our intuitive interface allows you to easily manage your facilities, rooms, staff, guests, services, and tasks.

DJUBO PMS is also features a restaurant, Spa and laundry POS to let you manage kitchen items and beverages at your Hotel.

Role-based permissions mean that staffs only see what they need to see to do their jobs... Additional features, such as guest tagging, day notes, communication history, alerts, and internal staff messaging make day-to-day job functions easier.

Booking Chart - Intuitive interface, makes browsing through all your bookings a breeze, and collaboration becomes easier with real-time chart updation.

Email - After a booking is made the system can be set to automatically be send, voucher details, welcome emails, and a pre-arrival email, post departure email to the guest.

Features:

  • Customer Management
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • API
  • Email Integration

Features:

  • Payment Processor
  • Customer Management
  • Expense Tracking
  • Forecasting
  • Supplier Management
  • Scheduling
  • Notifications
  • Tax Management
  • Multi-Currency
  • Inventory Tracking
  • Multi-User
  • Dashboard
  • Calendar Management
  • Data Import
  • Data Export
  • Data Visualization

Summary:

  • Easy-to-use help-desk open source support ticketing system and customer service solution.

Summary:

    No key features associated with this application.

Standard


1 user(s) / month
Included in plan:
  • $35.00/month

FAQs:

    Does this service offer an API?
  • DiamanteDesk provides full control of the system via API

  • What is this service generally used for?
  • For customer support

  • Who are the main user groups of this service?
  • Small to large eCommerce merchants and IT Companies with specific business requirements for customer support

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Does this service integrate with any other apps?
  • Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
    Bug-tracking/project management tools (Jira, YouTrack, Redmine)

  • Does this service offer guides, tutorials and or customer support?
  • DiamanteDesk Documentation (on our website)
    Installation Guide (on our website)
    Upgrade Guide (on our website)
    Customer Support Online 24/7 (Live Rep)

FAQs:

    Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Training
    Documentation
    Webinars
    Live Online

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Who are the main user groups of this service?
  • Vacation Rentals
    Hotels
    Resorts
    B&Bs
    Homestay
    Holiday Home
    Hostels
    Guest House

  • What is this service generally used for?
  • Hotel Front Desk Management
    POS Management
    Payments and Invoice Management
    Reporting and Analytics

  • What platforms does this service support? (e.g. native mobile apps)
  • Web App
    Windows
    Macintosh
    iOS
    Android
    WinPhone
    BlackBerry

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3.64k
Followers:
70

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
4.59k
Followers:
278

Other:

Who uses DiamanteDesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DJUBO
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, German, French, Hindi, Romanian, Indonesian, Bulgarian, Gujarati, Armenian, Dutch
Regional Restrictions:
No restrictions.
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