Compare Dialog Insight vs Vibetrace

About Dialog Insight

Since 1999, Dialog Insight has been designing personalized relationship marketing solutions for email marketing, marketing automation, customer acquisition as well as for content management and customer data analysis in order to increase the efficiency of digital marketing campaigns.

Build a new message in a snap using the drag-and-drop editing tool! Choose among the ready-to-use responsive templates and adapt it to your branding to send personalized and relevant messages, based on preferences, consumer cycles and behaviors.

Our proprietary solution has a processing capacity of 5 millions emails per hour, whitelisting, errors and complaint management, delivery cadence and Return Path certification.

About Vibetrace

Using Vibetrace automation and personalization solution, you will grow your sales twice while increasing conversion rate and connecting to your customers on the right channel at the right time.

Vibetrace prices starts at $99 and give you access to all features.

Vibetrace, the online marketing cloud platform, gives you all the power needed for your daily marketing activities with all the capabilities optimized specifically for e-commerce.

Identify and build visitor profiles. Both known and unknown visitors are tracked, capturing their online behaviors (product browsed, clicks, carts created, campaign actions) and descriptive attributes (name, location, device ) as part of the ongoing process to build a comprehensive user profile.

Dynamic segmentation. You can segment customers based on any of their profile attributes or real time activities. This way you can run targeted campaigns for a specific segment or respond in real time based on their last actions (e.g., trigger a promotion on site after a visitor clicked on a particular campaign).

Onsite Personalization - Display dynamic messages through personalized widgets, pop-ups, banners or change existing site from the website. Give customers vouchers based on their cart value, increase email list size using lead collectors/forms.

Product recommendations. Our platform syncs your product catalog directly, and therefore supports more than 20+ classic e-commerce product recommendations scenarios, built based on user behaviour. Examples are similar product recommendations, new merchandise, best conversion rate, abandoned cart, similar to search, sales promotions, or back-in-stock alerts, all driven by users activity. Also we are able to deliver customized algorithms to match your business needs, on both site and email.

Multi-channel campaigns. Campaigns can be delivered across many channels including email (created using our visual drag & drop editor), onsite popups, widgets, text. Segmentation is available to any of these.
Retargeting. You can design simple automation flows for the customer journey in order to bring him back or convert on the spot. Triggers can be action based or time based so you can re engage with users at the right time.

Polls&Surveys - Enrich user profiles, gather visitor feedback on find reasons why people do or don’t follow specific actions using our integrated polls and surveys. Questions can have one or multiple answers, can include Net Promoter Score or get a simple text answer.

Push notifications - You can easily target visitors who left your website without sending an email. A popup will be displayed by their browser, getting them back to finish a purchase.

Also Vibetrace is available for agencies under a white label solution that can be tailored to match every customer needs. Support is included for both agencies and direct customers through in-app chat, email, Skype and by phone.

Features

• 2-Factor Authentication
• API
• Batch Permissions & Access
• Contact Management
• Contact Sharing
• Data Export
• Data Import
• Email Integration
• External Integrations
• Google Apps Integration
• Multi-User
• Notifications
• Password & Access Management
• Malware Protection

Features

• API
• Audience Targeting
• Batch Permissions & Access
• Brand Management
• Contact Management
• Contact Sharing
• Conversion Tracking
• Customer Management
• Data Export
• Data Import
• Email Integration
• External Integrations
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Password & Access Management
• Social-Media Integration

Summary

No key features associated with this application.

Summary

• Marketing automation for ecommerce

• Product recommendations across channels

• Site personalization for online busineses

• Onsite dynamic interactions and widgets

• Polls/Surveys and email collectors

• Push notifications for ecommerce

• Abandoned cart and checkout recovery

• Email marketing and retargeting

FAQs

Does this service integrate with any other apps?

• Google Analytics, Facebook, Shopify, Magento, Lightspeed

What are some applications this service is commonly used in tandem with?

• DMP, ERP, CRM

Does this service offer multi-user capability (e.g. teams)?

• Yes. Each user can have a specific role and access to predetermined functionalities.

Does this service offer guides, tutorials and or customer support?

• We offer an Academy full of marketing resources (best practices, white papers, webinars, etc.), online help, phone and email support.

Does this service offer an API?

• Yes.

What is this service generally used for?

• The platform helps developing customer acquisition, data analysis and personalized communications that can improve the effectiveness of digital marketing programs.
  Our application offers a full suite of email marketing and marketing automation tools, including customer insights, loyalty program and client relationship management solutions.

Who are the main user groups of this service?

• Our clients are SME, non-profit, governments, agencies and multinationals.

FAQs

No FAQs associated with this application.

Vendor Information

Vendor Information

Other

• SMEs
• Agencies
• Enterprises

• Web App
• Windows

Other

• Freelance
• Startups
• SMEs
• Agencies
• Enterprises