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About Dialog Insight

Since 1999, Dialog Insight has been designing personalized relationship marketing solutions for email marketing, marketing automation, customer acquisition as well as for content management and customer data analysis in order to increase the efficiency of digital marketing campaigns.

Build a new message in a snap using the drag-and-drop editing tool! Choose among the ready-to-use responsive templates and adapt it to your branding to send personalized and relevant messages, based on preferences, consumer cycles and behaviors.

Our proprietary solution has a processing capacity of 5 millions emails per hour, whitelisting, errors and complaint management, delivery cadence and Return Path certification.

About Engati

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. With our intelligent bots, we help you create the smoothest of Customer Experiences. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Discover the new way to support and retain more customers, increase sales, and improve satisfaction, with chatbots and live chat technology.
Automate engagement with customers, employees, and leads 24/7 and make every conversation count. Engage with your customers across 14+ channels with live support.

Chatbots are useful for a growing number of use cases. In any case, you shouldn't put resources into one on the off chance that won't work for you irrespective of how easy it is to use a chatbot platform but what customer service benefits can you expect from a chatbot?
Name it and Engati provides it all:

Multi-platform support - Multi-platform messaging gives bots a utility beyond novelty. With bots as facilitators, users can access services in their preferred form of communication. Further, it supports 14 major messaging platforms, like Facebook Messenger, WhatsApp, Slack, Skype, Kik, Telegram, Line, Webchat, Viber.

Easy 10 minutes setup - Easy setup makes it possible for anyone willing to make a ai chatbot easier. Thus, Engati helps you set up and create a chatbot in hardy 10 minutes without requiring coding at all.

Web Widget Integration - It allows integration of any small application to your own chatbot. Hence, it reduces the pain of switching between work apps altogether.
Detailed Engagement Analysis - With its ability to understand natural language and codify it, it allows tracking of most frequently asked questions, chatbot actions, cohort analysis that can be used everywhere from product development to cost reduction.

365247 Support — Unlike your support staff, chatbots don’t need any breaks and they happily work and even learn 24 hours a day. They have a robust cloud architecture.

Response Personalisation - Personal information about the user is used to personalize chatbot conversations helping them recommend in an efficient way.

Easy chatbot training - With all of the rich information coming from analytics, you can get a hang of how to train the bot. You can train your bots as per your customer queries and needs with our additional features like DOWNLOAD and UPLOAD. All of this will be available on the Engati chatbot platform.

About Sinorbis

The company provides Western businesses with the world’s first integrated marketing platform to create, measure and optimise their Chinese digital presence, all the while offering:

Accelerated speed to market - launch your digital presence within weeks without having to jump the usual administrative hurdles.

Reduced cost - set up and manage digital marketing initiatives at a fraction of the investment previously required.

Increased control - get an integrated view of all digital initiatives in China.

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Summary

    No key features associated with this application.

Summary

  • The best free chatbot platform to build your bot.

  • Chatbot that is built once on the platform and published across 8 major platforms.

  • AI-driven technology to engage with your customers.

  • Live chat for customer service

  • Leverage the power of automation and conversational AI to acquire, grow and serve your customers

  • Improve agent productivity with a one-view inbox across multiple channels

  • Automate engagement with customers, employees and leads 24/7

  • Provide a consistent customer experience. Respond to customers in 50+ languages

Summary

    No key features associated with this application.

FAQs

    Does this service integrate with any other apps?
  • Google Analytics, Facebook, Shopify, Magento, Lightspeed

  • What are some applications this service is commonly used in tandem with?
  • DMP, ERP, CRM

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Each user can have a specific role and access to predetermined functionalities.

  • Does this service offer guides, tutorials and or customer support?
  • We offer an Academy full of marketing resources (best practices, white papers, webinars, etc.), online help, phone and email support.

  • Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • The platform helps developing customer acquisition, data analysis and personalized communications that can improve the effectiveness of digital marketing programs.
    Our application offers a full suite of email marketing and marketing automation tools, including customer insights, loyalty program and client relationship management solutions.

  • Who are the main user groups of this service?
  • Our clients are SME, non-profit, governments, agencies and multinationals.

FAQs

    Does this service offer an API?
  • No

  • Who are the main user groups of this service?
  • Engati is a cross-domain, cross-audience platform that lets you build and deploy to a wide range of customers.

  • Does this service integrate with any other apps?
  • Dialogflow for Small Talk

  • What is this service generally used for?
  • Customer support and marketing

  • What are some applications this service is commonly used in tandem with?
  • CRM, HRMS, LMS, other plugins, Google Calendar, Google Maps

  • What platforms does this service support?
  • Website, Facebook Messenger, Line, Slack, Telegram, Kik, Viber, WeChat, Skype, Skype for Business

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
Quebec
Employees:
51-200
Likes:
Followers:
339

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Dialog Insight
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English, French
Regional Restrictions:
No restrictions.

Other

Who uses Engati
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Afrikaans, Chinese, German, Czech, Danish, Finnish, French, Irish, Hindi, Hebrew, Indonesian, Italian, Dutch, Ukrainian
Regional Restrictions:
No restrictions.

Other

Who uses Sinorbis
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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