Compare Dialer360 vs LeadBoxer vs Vision Helpdesk

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Crozscore:

67%
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24%
interest falling

Crozscore:

77%
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32%
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Crozscore:

81%
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92%
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interest rising
Dialer360 screenshot view 4 more LeadBoxer screenshot view 4 more Vision Helpdesk screenshot view 2 more

Software Description:

Dialer360 is a call center software which provides its support and consultancy to inbound and outbound call centers. We are serving call centers from small scale to large scale. We provide high availability, zero downtime and best quality services. Our dedicated team of developers customize the flow according to your needs and make your call center work affectively like you want.

Our 24/7 call center support agents provide your with best experience for running your call center smoothly. We understand that in a call center every minute is important. We want you to just focus on selling and leave all support issues for us.

We have customized software for your best productivity, reporting and monitoring. Our separate dashboard for managers and recording portal make it very easy to do daily call center jobs.

Our custom developed CRM system is integrated with your portal, which help you to keep a record of all your customers, their conversation activity, documents and email in one place.

Software Description:

You customise the leadscore and we prioritise your leads. We'll show you which companies are visiting and how to get in touch with them. Our mobile version gives you real-time actionable signals, based on proprietary customisable lead-scoring technology.

We're the next generation of lead generation software. We flip Big Data on its head and just send you signals. You don't need reports, you need an actionable shortlist delivered to you in realtime on your device.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Customer Management
  • Social-Media Integration
  • Lead Management

Features:

  • Conversion Tracking
  • Keyword Tracking
  • Link Tracking
  • Multi-User
  • External Integrations
  • Dashboard
  • Data Import
  • Contact Sharing
  • Audience Targeting
  • Data Export
  • Data Visualization
  • Lead Scoring
  • Notifications
  • Lead Management

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • Select industries from LinkedIn.

  • Realtime leads.

  • See incoming traffic, actionable notifications.

  • Push notification to mobile, customised lead scoring.

  • Leads prioritised based on your filters, industry filtering.

  • Smart filters,lists, and alerts

  • Various integrations

  • Marketing campaign analysis

  • Tracking website visitors behaviour and clickstream

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Premium

$35.00
1 user(s) / month

Start-Up

$49.00
2 user(s) / month
Included in plan:
  • Up to 250 Leads
  • 2 Users
  • 1 Dataset
  • 10 Smart Lists
  • Integrations
  • Online Support

Scale-Up

$99.00
3 user(s) / month
Included in plan:
  • Up to 1000 Leads
  • 3 Users
  • 3 Datasets
  • 15 Smartlists
  • Integrations
  • Online + Phone Support

Grown-Up

$149.00
5 user(s) / month
Included in plan:
  • Up to 2500 Leads
  • 5 Users
  • 5 Datasets
  • 25 Smartlists
  • Integrations
  • Online+Phone Support

Enterprise

$0.00
1 user(s) / month
Included in plan:
  • Custom API

FAQs:

    No FAQs associated with this application.

FAQs:

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2014
Based in:
Amsterdam
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Other:

Who uses Dialer360
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LeadBoxer
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Polish, Turkish, Russian, Spanish, Italian, Dutch, Portuguese, French
Regional Restrictions:
No restrictions.
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