Compare Dialer360 vs IdeaScale vs Metisa

More Information More Information More Information

Crozscore:

68%
what is this?
25%
interest falling

Crozscore:

83%
what is this?
54%
Dialer360 screenshot view 4 more IdeaScale screenshot view 3 more Metisa screenshot

Software Description:

Dialer360 is a call center software which provides its support and consultancy to inbound and outbound call centers. We are serving call centers from small scale to large scale. We provide high availability, zero downtime and best quality services. Our dedicated team of developers customize the flow according to your needs and make your call center work affectively like you want.

Our 24/7 call center support agents provide your with best experience for running your call center smoothly. We understand that in a call center every minute is important. We want you to just focus on selling and leave all support issues for us.

We have customized software for your best productivity, reporting and monitoring. Our separate dashboard for managers and recording portal make it very easy to do daily call center jobs.

Our custom developed CRM system is integrated with your portal, which help you to keep a record of all your customers, their conversation activity, documents and email in one place.

Software Description:

IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4.5 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation. IdeaScale’s client roster includes industry leaders, such as Citrix, Marriott Vacations Worldwide, NASA, the New York City Police Department, Princess Cruises and many others.

Software Description:

Metisa enables brands to harness the power of state-of-the-art data science algorithms to retain customers like never before! Trusted by small to large retailers with over US$100 million of sales data.

  • Predictive insights drive smarter marketing strategy

Metisa use machine learning to analyse customer purchases, clickstreams and behavior. We produce predictive insights - recommendations, customer lifetime value (CLV), at-risk probability, customer personas - that drive smarter marketing strategy.

  • Drive sales and retain customers with smarter email automation

Send emails at the right time with content tailored specially for your customers. Experiment with email marketing strategies. Let Metisa automate them to maximise conversions and sales and adapt them based on market conditions. We integrate with your favorite email marketing tools like Mailchimp and Amazon SES.

  • Increase clickthrough rates with product recommendations

Harness state-of-the-art recommendation algorithms used by large retailers like Amazon and increase clickthrough rates by over 2-5x.

  • Your customers in one place

Have an offline store or sell through other channels? Track your customers across multiple sales channels to make decisions based on a single customer view.

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Customer Management
  • Social-Media Integration
  • Lead Management

Features:

  • Data Export
  • External Integrations
  • API
  • Data Import
  • Email Integration
  • Notifications
  • Project Management
  • Multi-User

Features:

Summary:

    No key features associated with this application.

Summary:

  • Idea collection and voting

  • Build teams around projects and ideas

  • Refine ideas into proposals

  • Review and prioritize projects for implementation

Summary:

    No key features associated with this application.

Premium

$35.00
1 user(s) / month

Free

Free
Included in plan:
  • 25 Members
  • 5 Campaigns
  • Profanity Filter
  • Mobile Optimized
  • Web Support

Enterprise

$0.00
user(s) / month
Included in plan:
  • Unlimited members
  • 1 community
  • Mobile Optimized
  • Post & Vote Capabilities
  • Custom Fields
  • 20 Campaigns
  • 10 Moderators
  • Dedicated Innovation Architect
  • Security/SAS 70 Type II
  • Team Building Capabilities
  • Refinement Capabilities
  • 99.5% Uptime Guarantee
  • Funding Capabilities
  • Evaluation Capabilities

Ideate

$2,500.00
user(s) / month
Included in plan:
  • 1 community
  • Mobile Optimized
  • Post & Vote Capabilities
  • Custom Fields
  • 10 Campaigns
  • 100 members

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • This service is used to create change either for continuous improvement or net new innovation. It is used on products/services, processes/internal programs, market research or sourcing new markets, and organizational or business model innovation

  • Does this service integrate with any other apps?
  • IdeaScale integrates with Facebook, Twitter, LinkedIn, and Yammer. It integrates with SharePoint, Active Directory, Google for Work (formerly google Apps), Lithium, Google Analytics, OneLogin, Import2 and a robust REST API library.

  • Who are the main user groups of this service?
  • IdeaScale is used by both small and large businesses as well as State, Local, National, and International governments as a crowdsourcing mechanism to access great new ideas, build consensus, and deliver on change initiatives.

  • What platforms does this service support?
  • IdeaScale is a web application that is optimized for use on every mobile device.

  • What are some applications this service is commonly used in tandem with?
  • IdeaScale is used in concert with a host of enterprise products, including project management programs and other web publishing programs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Depending on the license level, IdeaScale customers have access to a dedicated Innovation Architect. All users have access to IdeaScale's comprehensive library of resources, knowledge base, and 24/7 chat support.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Dialer360
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses IdeaScale
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
IdeaScale can be translated into 33 different languages and is a global company.

Other:

Who uses Metisa
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
Back to top