Compare DialedIn vs InContact vs Adversus Dialer

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DialedIn 161 Auto Dialer	InContact 0 Call Center Management	Adversus Dialer 46 Auto Dialer
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Crozscore 89% what is this? User Happiness: 94% Press Buzz: 14%	Crozscore 84% what is this? Press Buzz: 45% User Trend: interest rising	Crozscore 88% what is this? User Happiness: 96% Press Buzz: 36% User Trend:
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About DialedIn DialedIn (formerly ChaseData) software offers leading-edge technology and value for call centers with 5 or more agents. Superior performance, support service, and user-friendly interfaces make DialedIn CCaaS the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third-party applications.	About InContact NICE inContact is software intended to help businesses gain as many leads as possible, at minimum cost. It presents a comprehensive approach to fulfilling contact center requirements, and to help companies gain positive customer experience. The inContact solution is based on hosted call center products called the Customer Interaction Platform, which enables its users to make inbound calls, outbound calls, or combination of both. The software seamlessly integrates with CRM platforms, including Salesforce, Oracle Service Cloud, and Microsoft Dynamics. The platform offers following solutions: Inbound Contact Center; Outbound Contact Center; Contact Center Management; Customer Service Solutions; Enterprise Contact Center; Contact Center Compliance; Enable Security In The Cloud. NICE inContact also offers Workforce Optimization Software, which encourages employees' self-improvement and manages efforts to enhance the customer experience.	About Adversus Dialer Adversus helps outbound call centers streamline their call activities, boost KPIs, make better decisions based on insights and manage contacts more wisely using an intuitive call management platform. The solution allows call centers to focus only on valuable activities and assists with the automation of repetitive tasks & actions. The solution also allows you to pick and assign leads to the right campaigns and automate your lead journeys and flows. With this platform, you can make better data-driven decisions through advanced analytics and analysis tools and customizable reports to get further insights into your most important KPIs. Adversus has high worldwide availability and experiences service uptime of 99.99%. They also offer free, professional 24/7 support through phone, live chat and email.
Features Analytics API Batch Permissions & Access Calendar Management Contact Management Contact Sharing Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Call Recording Call Tracking Call Disposition Softphone Automatic Call Distribution Auto Dialer Call Logging Call Scripting	Features Analytics API Batch Permissions & Access Calendar Management Chat Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Call Recording Custom Data Forms Call Tracking Call Disposition Softphone Click-to-Dial Comparative Reporting Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Escalation Management Interactive Voice Response	Features Analytics API Batch Permissions & Access Calendar Management Contact Management Contact Sharing Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Call Recording Call Tracking Call Disposition Softphone Automatic Call Distribution Auto Dialer Call Logging Call Scripting
Summary No key features associated with this application.	Summary Multi-Channel ACD Workforce Management Personal Connection™ Predictive Dialer Cloud Contact Center Platform Verint Speech Analytics Engine Social, Chat, Phone, Email Agent Scripting ECHO Customer Feedback Automated Speech Recognition (ASR) and Text-to-Speech (TTS) Automatic Call Back	Summary No key features associated with this application.
		Pricing Annual $90.00 1 user(s) / year Annual $150.00 1 user(s) / year Included in plan: Free telephony to Denmark Monthly $100.00 1 user(s) / month Monthly $160.00 1 user(s) / month Included in plan: Free calls EU + US + Canada Enterprise user(s) / month Included in plan: For large companies with more than 20 licences. Enterprise user(s) / year Included in plan: For large companies with more than 20 licences.
FAQs No FAQs associated with this application.	FAQs What platforms does this service support? This is a web-based platform. Does this service offer multi-user capability (e.g. teams)? No. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Phone Support, Video Tutorials, Chat, Webinars. Who are the main user groups of this service? NICE InContact can be used by small business and large enterprises alike and is in place across a wide variety of vertical markets. Industries covered: Business Process Outsourcers, Government & Education, Financial Services, Healthcare. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with CRM applications like Salesforce and Oracle Service Cloud. Does this service offer an API? Yes, it offers API. Does this service integrate with any other apps? Integrations: Zendesk, Salesforce 1 Platform, Firefly, Cherwell Service Management, Salesforce App Cloud, IMIconnect, Inbenta, SpiceCSM, Microsoft Dynamics. What is this service generally used for? This service is generally used as a contact center management platform.	FAQs Does this service offer guides, tutorials and or customer support? Adversus supports users worldwide in different languages. Adversus has an in-depth knowledge base that answers the most common questions that our customers have, along with free, professional support via chat, email and phone. Does this service integrate with any other apps? Yes, Adversus allows for integration with other popular platforms such as Slack, Google Suite, Zendesk, Intercom and Salesforce, along with many more. Adversus also has instructions on how to set-up integrations in their knowledge base. Does this service offer an API? Yes, Adversus offers API integration.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 87	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses DialedIn Startups Enterprises Desktop Platforms: Web App Windows Languages: English, Spanish Regional Restrictions: No restrictions.	Other Who uses InContact SMEs Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Adversus Dialer Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, Danish, Swedish, French Regional Restrictions: No restrictions.