Compare DialedIn vs Five9 vs Adversus Dialer

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DialedIn 161 Auto Dialer	Five9 418 Contact Center Management	Adversus Dialer 46 Auto Dialer
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Crozscore 89% what is this? User Happiness: 94% Press Buzz: 14%	Crozscore 86% what is this? User Happiness: 81% Press Buzz: 50% User Trend: interest rising	Crozscore 88% what is this? User Happiness: 96% Press Buzz: 36% User Trend:
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About DialedIn DialedIn (formerly ChaseData) software offers leading-edge technology and value for call centers with 5 or more agents. Superior performance, support service, and user-friendly interfaces make DialedIn CCaaS the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third-party applications.	About Five9 Five9 is a contact center solution that helps users control inbound, outbound, blended or multi-channel contact centers. It significantly improves agent effectiveness whether they use the phone, web, chat, email, mobile or social platforms. The bottom line of using this solution is better customer service and call center performance, resulting in the increase in sales. Five9 includes workforce optimization features an integrated call recording, agent scripting, and effectiveness monitoring. Additionally, it can be easily adjusted to specific needs of a particular call center. Other functions of this Cloud Call Center Software is Intelligent Call Routing, Auto Dialer Mode, CRM Integration, Workforce Management, Omnichannel Solutions, Reporting, and Analytics. Five9 is able to integrate with hundreds of third-party applications.	About Adversus Dialer Adversus helps outbound call centers streamline their call activities, boost KPIs, make better decisions based on insights and manage contacts more wisely using an intuitive call management platform. The solution allows call centers to focus only on valuable activities and assists with the automation of repetitive tasks & actions. The solution also allows you to pick and assign leads to the right campaigns and automate your lead journeys and flows. With this platform, you can make better data-driven decisions through advanced analytics and analysis tools and customizable reports to get further insights into your most important KPIs. Adversus has high worldwide availability and experiences service uptime of 99.99%. They also offer free, professional 24/7 support through phone, live chat and email.
Features Analytics API Batch Permissions & Access Calendar Management Contact Management Contact Sharing Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Call Recording Call Tracking Call Disposition Softphone Automatic Call Distribution Auto Dialer Call Logging Call Scripting	Features API Batch Permissions & Access Calendar Management Chat Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Custom Data Forms Call Tracking Call Disposition Softphone Click-to-Dial SAP Integration	Features Analytics API Batch Permissions & Access Calendar Management Contact Management Contact Sharing Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Call Recording Call Tracking Call Disposition Softphone Automatic Call Distribution Auto Dialer Call Logging Call Scripting
Summary No key features associated with this application.	Summary CTI & Screen Pop Power Dialer IVR (Interactive Voice Response) Progressive Dialer ACD (Automatic Call Distributor) Preview Dialer Skills-Based Routing Web Callback Queue Callback Campaign & List Management	Summary No key features associated with this application.
		Pricing Annual $90.00 1 user(s) / year Annual $150.00 1 user(s) / year Included in plan: Free telephony to Denmark Monthly $100.00 1 user(s) / month Monthly $160.00 1 user(s) / month Included in plan: Free calls EU + US + Canada Enterprise user(s) / month Included in plan: For large companies with more than 20 licences. Enterprise user(s) / year Included in plan: For large companies with more than 20 licences.
FAQs No FAQs associated with this application.	FAQs Does this service offer multi-user capability (e.g. teams)? No. Does this service offer an API? Yes, it offers API. What platforms does this service support? This is a web-based software. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with CRM applications. Who are the main user groups of this service? Main users of Five9 are call centers in SMEs and large enterprises. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Online Support, Phone Support, Webinars, Email Support. What is this service generally used for? This service is used as a Contact Center Management software. Does this service integrate with any other apps? Integrations: Salesforce Sales Cloud, Microsoft Dynamics CRM, Zendesk, Zoho CRM, Skype for Business, Freshdesk, Velocify, Grow.com, SugarCRM, Logicbox, Salesforce Service Cloud, NetSuite, Bitium, Oracle Service Cloud, Invoca, Calabrio Call Recording Reviews, EducationFolder, PlayVox.	FAQs Does this service offer guides, tutorials and or customer support? Adversus supports users worldwide in different languages. Adversus has an in-depth knowledge base that answers the most common questions that our customers have, along with free, professional support via chat, email and phone. Does this service integrate with any other apps? Yes, Adversus allows for integration with other popular platforms such as Slack, Google Suite, Zendesk, Intercom and Salesforce, along with many more. Adversus also has instructions on how to set-up integrations in their knowledge base. Does this service offer an API? Yes, Adversus offers API integration.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: San Ramon Employees: 501-1000 Likes: Followers: 14.3k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses DialedIn Startups Enterprises Desktop Platforms: Web App Windows Languages: English, Spanish Regional Restrictions: No restrictions.	Other Who uses Five9 SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Languages: English, Spanish, German Regional Restrictions: No restrictions.	Other Who uses Adversus Dialer Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, Danish, Swedish, French Regional Restrictions: No restrictions.