Compare DialedIn vs Aspect Via vs Adversus Dialer

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DialedIn 161 Auto Dialer	Aspect Via 8 Customer Engagement	Adversus Dialer 46 Auto Dialer
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Crozscore 89% what is this? User Happiness: 94% Press Buzz: 14%	Crozscore 86% what is this? User Happiness: 86% Press Buzz: 48% User Trend: interest falling	Crozscore 88% what is this? User Happiness: 96% Press Buzz: 36% User Trend:
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About DialedIn DialedIn (formerly ChaseData) software offers leading-edge technology and value for call centers with 5 or more agents. Superior performance, support service, and user-friendly interfaces make DialedIn CCaaS the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third-party applications.	About Aspect Via The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement. The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.	About Adversus Dialer Adversus helps outbound call centers streamline their call activities, boost KPIs, make better decisions based on insights and manage contacts more wisely using an intuitive call management platform. The solution allows call centers to focus only on valuable activities and assists with the automation of repetitive tasks & actions. The solution also allows you to pick and assign leads to the right campaigns and automate your lead journeys and flows. With this platform, you can make better data-driven decisions through advanced analytics and analysis tools and customizable reports to get further insights into your most important KPIs. Adversus has high worldwide availability and experiences service uptime of 99.99%. They also offer free, professional 24/7 support through phone, live chat and email.
Features Analytics API Batch Permissions & Access Calendar Management Contact Management Contact Sharing Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Call Recording Call Tracking Call Disposition Softphone Automatic Call Distribution Auto Dialer Call Logging Call Scripting	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features Analytics API Batch Permissions & Access Calendar Management Contact Management Contact Sharing Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Call Recording Call Tracking Call Disposition Softphone Automatic Call Distribution Auto Dialer Call Logging Call Scripting
Summary No key features associated with this application.	Summary Live chat Churn management Analytics Customer experience management Self service portal Real time reporting IVR / voice recognition CRM integration Request assignment Workflow management	Summary No key features associated with this application.
		Pricing Annual $90.00 1 user(s) / year Annual $150.00 1 user(s) / year Included in plan: Free telephony to Denmark Monthly $100.00 1 user(s) / month Monthly $160.00 1 user(s) / month Included in plan: Free calls EU + US + Canada Enterprise user(s) / month Included in plan: For large companies with more than 20 licences. Enterprise user(s) / year Included in plan: For large companies with more than 20 licences.
FAQs No FAQs associated with this application.	FAQs Does this service offer an API? Yes, Aspect Via offers API. Does this service offer multi-user capability (e.g. teams)? No. Who are the main user groups of this service? Main users of Aspect Via are organizations with 100 or more concurrent and named users. What platforms does this service support? Aspect Via is a cloud-based software. What is this service generally used for? This service is generally used for Customer Engagement Management. Does this service integrate with any other apps? Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.	FAQs Does this service offer guides, tutorials and or customer support? Adversus supports users worldwide in different languages. Adversus has an in-depth knowledge base that answers the most common questions that our customers have, along with free, professional support via chat, email and phone. Does this service integrate with any other apps? Yes, Adversus allows for integration with other popular platforms such as Slack, Google Suite, Zendesk, Intercom and Salesforce, along with many more. Adversus also has instructions on how to set-up integrations in their knowledge base. Does this service offer an API? Yes, Adversus offers API integration.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: Phoenix Employees: 1001-5000 Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses DialedIn Startups Enterprises Desktop Platforms: Web App Windows Languages: English, Spanish Regional Restrictions: No restrictions.	Other Who uses Aspect Via SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, German, Spanish, Portuguese, Chinese, Japanese Regional Restrictions: No restrictions.	Other Who uses Adversus Dialer Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, Danish, Swedish, French Regional Restrictions: No restrictions.