Dialaxy is a contact center solution which helps to connect with your customers via a cloud telephony service. We provide virtual numbers which is capable of calling and messaging anywhere at anytime.
About GoToConnect
GoToConnect pairs the top rated Hosted PBX service you know and love from Jive with the power and functionality of GoToMeeting's video meeting capabilities.
GoToConnect comes packed with features that empower your business to grow while your users stay productive and look professional, including:
Auto Attendants
Video Conferencing
Mobile Apps
Call Forwarding
Virtual Voicemail
Ring Groups and more
GoToConnect has also democratized the contact center with GoToConnect Support Center, making it easy to track your customer interactions and get your agents on calls. GoToConnect Support Center provides CCaaS functionality in an affordable and easy-to-deploy way that brings contact center capabilities to virtually any business.
Jive Core™ Cloud-Based Platform:
GoToConnect runs on Jive Core, our proprietary, cloud-based platform. Jive Core has been purpose-built from the ground up to deliver the most reliable, powerful, and economical hosted communication services on the market.
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Summary
No key features associated with this application.
Summary
Build a call flow within minutes using Jive's intuitive Dial Plan Editor.
Jive Video enables real-time collaboration and improves decision making.
Jive Contact Center delivers a broad set of features and real-time reports.
Jive Voice lets you enjoy all-inclusive features like unlimited voicemail boxes.
With Jive Voice and Find Me/Follow Me you don't ever have to miss a call again.
Pricing
Basic
$20.00
1 user(s) / month
Included in plan:
1 USA/Canada Number
1 User
Pro
$40.00
2 user(s) / month
Included in plan:
2 USA/Canada Number
3 User
Plus
$60.00
3 user(s) / month
Included in plan:
3 USA/Canada Number
5 User
FAQs
Does this service offer guides, tutorials and or customer support?
Yes.
What is this service generally used for?
The service is generally used for Contact Center Management.
Does this service offer an API?
No.
Who are the main user groups of this service?
The main user group are those companies which requires customer suport.
Does this service integrate with any other apps?
Yes.
What are some applications this service is commonly used in tandem with?
CRM Integrations
Does this service offer multi-user capability (e.g. teams)?
Yes.
What platforms does this service support?
Web App and Mobile devices
FAQs
Does this service offer an API?
Yes!
Who are the main user groups of this service?
Jive’s customers include high-growth businesses and public sector institutions.
Does this service offer guides, tutorials and or customer support?
24/7 customer support
What is this service generally used for?
Businesses in need of a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive will be your first and last phone system!
Does this service offer multi-user capability (e.g. teams)?
