Dialaxy is a contact center solution which helps to connect with your customers via a cloud telephony service. We provide virtual numbers which is capable of calling and messaging anywhere at anytime.
About 8x8
8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.
This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.
Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.
About TalkRoute
TalkRoute is the phone system built to do business anywhere with advanced desktop, web, and mobile apps that allow you to manage calls easily and remotely or on the go. Built for businesses of all sizes, TalkRoute offers advanced features at low rates and users can be added to any plan for just $5/mo.
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Summary
No key features associated with this application.
Summary
Phone Number & Virtual Extension
Unlimited Internet Fax
Media Storage
Virtual Office Analytics Essentials
Business SMS
Instant Messaging & Presence
Voicemail
Summary
No key features associated with this application.
Pricing
Basic
$20.00
1 user(s) / month
Included in plan:
1 USA/Canada Number
1 User
Pro
$40.00
2 user(s) / month
Included in plan:
2 USA/Canada Number
3 User
Plus
$60.00
3 user(s) / month
Included in plan:
3 USA/Canada Number
5 User
Pricing
X2 Edition
$25.00
1 user(s) / month
Included in plan:
Phone Number & Virtual Extension
Unlimited Calling Zone: 14 Countries
Unlimited Internet Fax i
Media Storage: 1GB
Mobile & Desktop Apps
Virtual Office Analytics Essentials
Business SMS
Instant Messaging & Presence
Voicemail
HD Voice
Secure Voice
Single Sign On
Audio & Video Conferencing with Meetings: 5 Participants
Salesforce, Zendesk & Netsuite CRM Integration
X5 Edition
$35.00
1 user(s) / month
Included in plan:
Audio & Video Conferencing with Meetings: 25 Participants
Media Storage: 5GB
Unlimited Calling Zone: 32 Countries
Call Recording
Operator Switchboard
X8 Edition
$55.00
1 user(s) / month
Included in plan:
Unlimited Calling Zone: 46 Countries
Media Storage: 10GB
Audio & Video Conferencing with Meetings: 50 Participants
Salesforce Analytics
Virtual Office Call Quality Reporting & Analytics
Virtual Office Analytics Supervisor
Inbound Contact Center
Outbound Contact Center
Contact Center Visual IVR
Contact Center Reporting & Analytics
Pricing
Trial
Free
Included in plan:
All Pro features
Basic
$19.00
1 user included; #5 per additional user
Included in plan:
1 Number
1 Mailbox
Unlimited Calling
Text Messaging
Video Meetings
Call Forwarding & Routing
Desktop, Mobile, & Web Apps
Plus
$39.00
3 user included; #5 per additional user
Included in plan:
2 Numbers
3 Mailboxes
Menu
Text Messaging
Single Digit Extensions
Simultaneous Ring
Live Call Transfer
Hours of Operation
Unlimited Calling
Text Messaging
Video Meetings
Call Forwarding & Routing
Desktop, Mobile, & Web Apps
24/7 Support
Plus
$39.00
3 user included; #5 per additional user
Included in plan:
Unlimited Calling
Text Messaging
Video Meetings
Call Forwarding & Routing
24/7 Support
Desktop, Mobile, & Web Apps
2 Numbers
3 Mailboxes
Menu
Single Digit Extensions
Simultaneous Ring
Live Call Transfer
Hours of Operation
Pro
$59.00
10 user included; #5 per additional user
Included in plan:
3 Numbers
10 Mailboxes
Unlimited Calling
Video Meetings
24/7 Support
Desktop, Mobile, & Web Apps
Menu
Single Digit Extensions
Live Call Transfer
Hours of Operation
Submenus
Multi Digit Extensions
Scheduled Call Forwarding
Reporting
Voice Studio
BAA
Basic
$19.00
1 user(s) / month
Included in plan:
1 Number
1 Mailbox
Unlimited Calling
Text Messaging
Video Meetings
Call Forwarding & Routing
Desktop, Mobile, & Web Apps
24/7 Support
Basic
$19.00
1 user included; #5 per additional user
Included in plan:
1 Number
1 Mailbox
Menu
Unlimited Calling
Text Messaging
Video Meetings
Call Forwarding & Routing
Desktop, Mobile, & Web Apps
24/7 Support
Desktop, Mobile, & Web Apps
FAQs
Does this service offer guides, tutorials and or customer support?
Yes.
What is this service generally used for?
The service is generally used for Contact Center Management.
Does this service offer an API?
No.
Who are the main user groups of this service?
The main user group are those companies which requires customer suport.
Does this service integrate with any other apps?
Yes.
What are some applications this service is commonly used in tandem with?
CRM Integrations
Does this service offer multi-user capability (e.g. teams)?
Yes.
What platforms does this service support?
Web App and Mobile devices
FAQs
Does this service offer guides, tutorials and or customer support?
Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Does this service offer multi-user capability (e.g. teams)?
No.
What is this service generally used for?
This service is used as a business VoIP solution.
What are some applications this service is commonly used in tandem with?
It is commonly used in tandem with CRM applications.
What platforms does this service support?
8x8 is a cloud-based software with Android and iOS native mobile apps.
Does this service integrate with any other apps?
Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage
Who are the main user groups of this service?
Main users of this service are medium-sized enterprises.
Does this service offer an API?
Yes, it offer API.
FAQs
Does this service integrate with any other apps?
Zapier
Does this service offer multi-user capability (e.g. teams)?
Yes
Who are the main user groups of this service?
Solopreneurs and businesses of all sizes
What is this service generally used for?
A phone system built to do business anywhere
What are some applications this service is commonly used in tandem with?
Zapier, HubSpot, and Salesforce
What platforms does this service support?
TalkRoute integrates with Zapier and most CRMs
Does this service offer an API?
No
Does this service offer guides, tutorials and or customer support?
Yes
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
San Jose
Employees:
1001-5000
Likes:
Followers:
11.4k
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Other
Who uses Dialaxy
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Mobile Platforms:
Android
Languages:
English
Regional Restrictions:
No restrictions.
Other
Who uses 8x8
SMEs
Desktop Platforms:
Web App
Mobile Platforms:
iOS
Android
Languages:
English
Regional Restrictions:
No restrictions.
Other
Who uses TalkRoute
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
Languages:
English, Spanish
Regional Restrictions:
Talkroute primarily serves customers in the United States and Canada. Talkroute does not officially support other countries outside the U.S. and Canada, which means its services are generally not available in regions such as Europe, Asia, Africa, South America, or Australia
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