Compare Dialaxy vs 8x8 vs Dialpad

Dialaxy 12 VoIP	8x8 233 VoIP	Dialpad 1938 VoIP
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Crozscore 81% what is this? User Happiness: 96%	Crozscore 86% what is this? User Happiness: 80% Press Buzz: 53% User Trend: interest rising	Crozscore 89% what is this? User Happiness: 88% Press Buzz: 54% User Trend: interest rising
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About Dialaxy Dialaxy is a contact center solution which helps to connect with your customers via a cloud telephony service. We provide virtual numbers which is capable of calling and messaging anywhere at anytime.	About 8x8 8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service. This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution. Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.	About Dialpad Move your phone system, conferencing and call center to the cloud. Support your modern, mobile workers. Work from anywhere and let Ai make every call a smarter call. Fast Deployment Add users, swap numbers, and create ring groups from a web portal that reflects changes in real-time. Port Your Number Keep the numbers tied to your business even when switching voice providers, whether local, toll-free, or international. Seamless Integrations Bring context to your conversations with native integrations for G Suite, Salesforce, Zendesk, and more. Business SMS Need to send a quick note to a prospect or colleague? Take your pick between SMS, MMS, or group chat. Voice Intelligence Focus on your conversation, not note-taking, with Voice Intelligence features that automatically capture what was said, and by who, on each call. Dynamic Call Routing Build smart call routing paths that get customers into the hands of the right agent or operator faster. Call Analytics Dig into call volumes, see who’s placing the most calls, and search by specific keyword mention or even sentiment expressed. Spam Blocking Clear up your phone lines with automatic spam blocking across all your connected Dialpad devices. Phones & Headsets Dialpad supports a wide range of phone handsets, and we offer several models directly to our customers who need a one-stop shop.
Features 2-Factor Authentication API Chat Contact Management Contact Sharing CRM Integration Dashboard Data Export Data Import Data Visualization External Integrations File Transfer Multi-User Notifications Scheduling Video SMS Call Recording Call Tracking Call Disposition Softphone Click-to-Dial Report & Compliance Hardware Integration Mobile App Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Interactive Voice Response Audio Recording	Features 2-Factor Authentication API Chat Contact Management Contact Sharing CRM Integration Dashboard Data Export Data Import Data Visualization External Integrations File Transfer Multi-User Notifications Scheduling Video SMS Call Recording Call Tracking Call Disposition Softphone Click-to-Dial Report & Compliance Hardware Integration Mobile App Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Interactive Voice Response Audio Recording	Features 2-Factor Authentication API Chat Contact Management Contact Sharing CRM Integration Dashboard Data Export Data Import Data Visualization External Integrations File Transfer Multi-User Notifications Scheduling Video SMS Call Recording Call Tracking Call Disposition Softphone Click-to-Dial Report & Compliance Hardware Integration Mobile App Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Interactive Voice Response Audio Recording
Summary No key features associated with this application.	Summary Phone Number & Virtual Extension Unlimited Internet Fax Media Storage Virtual Office Analytics Essentials Business SMS Instant Messaging & Presence Voicemail	Summary No key features associated with this application.
Pricing Basic $20.00 1 user(s) / month Included in plan: 1 USA/Canada Number 1 User Pro $40.00 2 user(s) / month Included in plan: 2 USA/Canada Number 3 User Plus $60.00 3 user(s) / month Included in plan: 3 USA/Canada Number 5 User	Pricing X2 Edition $25.00 1 user(s) / month Included in plan: Phone Number & Virtual Extension Unlimited Calling Zone: 14 Countries Unlimited Internet Fax i Media Storage: 1GB Mobile & Desktop Apps Virtual Office Analytics Essentials Business SMS Instant Messaging & Presence Voicemail HD Voice Secure Voice Single Sign On Audio & Video Conferencing with Meetings: 5 Participants Salesforce, Zendesk & Netsuite CRM Integration X5 Edition $35.00 1 user(s) / month Included in plan: Audio & Video Conferencing with Meetings: 25 Participants Media Storage: 5GB Unlimited Calling Zone: 32 Countries Call Recording Operator Switchboard X8 Edition $55.00 1 user(s) / month Included in plan: Unlimited Calling Zone: 46 Countries Media Storage: 10GB Audio & Video Conferencing with Meetings: 50 Participants Salesforce Analytics Virtual Office Call Quality Reporting & Analytics Virtual Office Analytics Supervisor Inbound Contact Center Outbound Contact Center Contact Center Visual IVR Contact Center Reporting & Analytics
FAQs Does this service offer guides, tutorials and or customer support? Yes. What is this service generally used for? The service is generally used for Contact Center Management. Does this service offer an API? No. Who are the main user groups of this service? The main user group are those companies which requires customer suport. Does this service integrate with any other apps? Yes. What are some applications this service is commonly used in tandem with? CRM Integrations Does this service offer multi-user capability (e.g. teams)? Yes. What platforms does this service support? Web App and Mobile devices	FAQs Does this service offer guides, tutorials and or customer support? Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Does this service offer multi-user capability (e.g. teams)? No. What is this service generally used for? This service is used as a business VoIP solution. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with CRM applications. What platforms does this service support? 8x8 is a cloud-based software with Android and iOS native mobile apps. Does this service integrate with any other apps? Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage Who are the main user groups of this service? Main users of this service are medium-sized enterprises. Does this service offer an API? Yes, it offer API.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: San Jose Employees: 1001-5000 Likes: Followers: 11.4k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Dialaxy Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: Android Languages: English Regional Restrictions: No restrictions.	Other Who uses 8x8 SMEs Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses Dialpad Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.