Compare Detrack

About Detrack

Detrack is validated as a global solution that serves users from more than 45 countries (including United States, Australia, United Kingdom, Malaysia, Vietnam, UAE (Dubai), India, South Africa, Canada, and New Zealand among others.)

As a global solution, the app is currently translated into 21 languages, with more than 58,000 installations.

We serve clients from a wide array of industries, with a more dominant presence in 3PLs, couriers, cold chain logistics, pharmaceuticals, retailers, food and beverage retailers, e-commerce operators, and logistics software providers.

Detrack has been programmed with the powerful ability to work everywhere on the globe, and our carefully designed funneling process has effectively enabled us to access users from all over the world, right from our home base in Singapore.

In 2019, users have completed over 23 million jobs and captured more than 81 million E-PODs using the Detrack app.

Features

• API
• Budgeting
• Calendar Management
• Contact Management
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• External Integrations
• Forecasting
• Inventory Tracking
• Multi-User
• Notifications
• Scheduling
• Supplier Management
• Third-Party Plugins/Add-Ons
• Travel Management
• Product Catalog
• Shipping Management
• Order management
• SAP Integration
• Route Optimization

Summary

• Comprehensive electronic proof of delivery (E-POD) have been used to settle disputes in court cases

• Unique Tap To Track feature allows end-users to track their delivery in real-time

• Detrack app (Android) currently translated into 26 languages

• Detrack Manager App allow users to make changes to their delivery operations on the go

• Data is accurately captured even without an internet connection – will upload as soon as a connection is available

• Accounts for unlimited users and sub-users can be created – roles and rights can be set accordingly

Pricing

FAQs

Does this service offer guides, tutorials and or customer support?

• Yes, free access to 24/7 email customer support and online tutorial guides.

Does this service integrate with any other apps?

• Yes, ElasticRoute, Twilio, Nexmo, WooCommerce.

  Detrack has been integrated with various ERP and WMS Systems, including legacy systems and modern e-Commerce software via our API.

What are some applications this service is commonly used in tandem with?
• • Route optimization solution/ software (eg, ElasticRoute)
  • Cloud SMS solution
  • Warehouse management system (WMS)
  • ERP (eg. SAP, Oracle, NetSuite)
What is this service generally used for?

• Detrack Systems is born out of a simple philosophy; that with the smart use of technology, last mile deliveries can be a happy experience for everyone involved; the end recipients, the third-party logistics companies, the retailers and distributors.

  Designed to transcend boundaries and industries, Detrack has the unique ability to remain a highly versatile system that is seamless and easy to use for all. With the design concepts focused on delivering smooth user experience and increased productivity in delivery management, it can be seamlessly incorporated into existing systems and processes.

  With automating and optimizing resources as the core operating principle, our team created a revolutionary solution which did away with traditional retrofitted tracking devices, complex legacy backend systems, long implementation time and bulky barcode scanners.
  Detrack has made it possible for businesses to let their end consumers track their deliveries in real-time, backend operations to track the entire fleet, capture onsite proof of delivery –optionally with a signature, photo or barcode, get instant delivery notifications and more. The entire system setup can be done and ready to go live within just hours or even sooner with just the use of iPhones or Android phones.

Does this service offer multi-user capability (e.g. teams)?

• Yes, a company entity can setup groups with differentiated roles and access to the Detrack dashboard. Detrack also has the capability to provided a unique multi-user capability that can work with complex and dynamic setups in logistics (Eg: data segregated accounts for different customers of a 3rd party logistics company).

Does this service offer an API?

• Yes, the use of Detrack's API is free!

Who are the main user groups of this service?

• We serve clients from a wide array of industries, with more dominant presence in 3PLs, couriers, cold chain logistics, pharmaceuticals, retailers, food and beverage retailers, e-commerce operators and logistics software providers.

What platforms does this service support?

• Cloud based, available on all devices with Internet connectivity

Vendor Information

Other

• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android