Compare DeskXpand vs BoldDesk vs Suptask

DeskXpand 0 Ticketing & Help Desk	BoldDesk 36 Ticketing & Help Desk	Suptask 24 Ticketing & Help Desk
View Listing	View Listing	View Listing
Crozscore 73% what is this? Press Buzz: 37% User Trend: interest falling	Crozscore 85% what is this? User Happiness: 90% Press Buzz: 36%	Crozscore 86% what is this? User Happiness: 96% Press Buzz: 26%
view 2 more	view 3 more	view 3 more
About DeskXpand DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience. If we were to describe DeskXpand in the simplest words, it is a robust and adaptable software that can scale to match your business requirements.	About BoldDesk BoldDesk is an efficient helpdesk software that offers outstanding customer support and self-service options through a user-friendly interface, automation tools, and extensive reporting, making it perfect for enhancing customer service operations.	About Suptask The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times. Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process. With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets. With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack. We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.
Features Analytics API Chat Contact Management CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Chat Contact Management CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Chat Contact Management CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary No key features associated with this application.	Summary No key features associated with this application.	Summary No key features associated with this application.
	Pricing Scale Plan $25.00 3 agents per month, $300 billed yearly. Included in plan: Email ticketing Knowledge base Ticket auto assignment Custom views Canned response Custom SSL Custom domain Custom email templates Custom ticket status Growth Plan $50.00 3 agents per month, $600 billed yearly. Included in plan: All Scale features, plus: Live chat (Soon) WhatsApp (soon) CSAT Surveys Custom roles Agent signature Multilingual help desk Multilingual knowledge base SLA remainder &escalations Artificial intelligence add-on (beta) Enterprise Plan $75.00 3 agents per month ,$900, billed yearly Included in plan: Multibrand help desk Multibrand knowledge base Ticket Approvals Activity/task management Artificial intelligence add-on (beta) Add contacts to multiple contact groups
FAQs What are some applications this service is commonly used in tandem with? Shopify and Magento Trello and Jira Does this service integrate with any other apps? Facebook, and Twitter SurveyMonkey, Google Forms Does this service offer an API? No Who are the main user groups of this service? Enterprise Small Businesses Retail & Ecommerce Travel & Hospitality Education Healthcare Software & IT Manufacturing Does this service offer guides, tutorials and or customer support? Yes Does this service offer multi-user capability (e.g. teams)? Yes What is this service generally used for? Customer Support Help desk software online ticketing software omnichannel help desk software Help desk reports Help desk customization Email ticketing What platforms does this service support? Web-based	FAQs Does this service integrate with any other apps? Zapier JIRA Google Drive DropBox Salesforce Microsoft OneDrive Microsoft Teams Custome APPs Azure Devops Shopify MailChimp Microsoft Entra ID AI - copilot What is this service generally used for? Ticket Management Customer Support Communication and collaboration Knowledge Base Management Reporting and Analytics Automation and Workflow management Does this service offer guides, tutorials and or customer support? Yes Who are the main user groups of this service? Customer Support Teams It Support Teams Service Desk Teams Small and Medium-sized Businesses Enterprise Organizations Does this service offer an API? Yes What platforms does this service support? It is web based software. Does this service offer multi-user capability (e.g. teams)? Yes	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 83	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses DeskXpand Personal Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Languages: English Regional Restrictions: No restrictions.	Other Who uses BoldDesk Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Android Languages: English, Czech, French, German, Italian, Portuguese, Spanish, Finnish, Japanese, Swedish, Polish, Norwegian, Korean, Bulgarian, Danish, Greek, Hungarian, Malay, Dutch, Romanian, Russian, Turkish, Ukrainian, Vietnamese, Thai Regional Restrictions: No restrictions.	Other Who uses Suptask Startups SMEs Agencies Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.