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About Desk365Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you deliver outstanding customer service through channels like Microsoft Teams, Email, Support Portal, Web Forms/Widgets and more. Automate repetitive work and save time with Desk365’s intuitive, feature-rich web app that comes with a unified inbox to manage all your customer conversations. Desk365 works well both as an external customer facing helpdesk as well as an internal helpdesk to service employees and as an ITSM solution. Desk365 is free for up to 3 active agents. |
About Spiceworks Help DeskThe main purpose of Spiceworks software is to connect IT professionals with other IT-related users via direct interaction channel. Experts and systems administrators provide their opinions, manage support tickets from clients, track agent's’ performance, or track abrupt changes occurring in the network. The Spiceworks software can be either cloud-based or installed and is completely free. The ticket service is without any limitations, users are given self-service portal for tickets submitting, and there is also centralized knowledge base from where users can get information on periodical or regular requests. Another useful feature of this platform is the team management dashboard that is used for essential productivity metrics. The setup of Spiceworks software is easy and fast, with no waste of time for users. IT administrators can also manage tickets, assign tasks to team members, respond to requests, track their time, and more from their mobile devices with Android and iOS native apps. |
About DeskXpandDeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience. If we were to describe DeskXpand in the simplest words, it is a robust and adaptable software that can scale to match your business requirements. |
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PricingFree Plan
Free
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OtherWho uses Desk365
English
Regional Restrictions:
No restrictions.
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OtherWho uses Spiceworks Help Desk
English
Regional Restrictions:
No restrictions.
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OtherWho uses DeskXpand
English
Regional Restrictions:
No restrictions.
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