Compare Decibel Insight vs UserTest.io vs Revulytics Usage

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Decibel Insight screenshot view 3 more UserTest.io screenshot view 1 more Revulytics Usage screenshot view 4 more

Software Description:

Decibel Insight is customer experience analytics, trusted by marketers and web analysts in more than 50 countries worldwide.

Its advanced session replay, heatmap and form analytics software perfectly complements traditional web analytics, exposing the behaviour behind website metrics and making it easy to see how to boost overall performance.

Forensically examine what your visitors see, where they scroll, what they click and why they convert; understand what to do next to improve user experience and smooth the conversion journey. Fast, reliable, and totally secure, Decibel Insight is the smart choice for customer experience analytics.

Software Description:

UserTest.io provides high quality user testing solutions at affordable prices.
Receive high-quality recordings of your users completing set activities on your site. See and hear exactly how and what your users think of your site or product.
Identify pitfalls and opportunities to improve user experience, increase conversion rates and ultimately improve your ROI.

Benefits include:
1. Share your recordings via a shareable link or download the recordings for later
2. Recruit testers from our bank of testers from around the world
3. Receive feedback within 24hrs
4. Set unlimited tasks for your testers to complete

Software Description:

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use.

Get started in 30 minutes with SDK integration and out-of-the-box reporting, instantly see usage trends and user behavior.

ReachOutTM in-app messaging delivers contextually relevant messages such as: product announcements, offers, how to tips, or prompts to upgrade; based on targeting you define, such as feature usage, geography, version or license status.

Who Uses This Software?
- Organization: Software producers developing installed/desktop software.
- Stakeholders: Product Managers, Software Developers and Marketers who need metrics.
- Install Base: Hundreds to 10s of millions.

Features:

  • Analytics
  • Data Visualization

Features:

  • Dashboard
  • Data Visualization
  • Multi-User
  • A/B Testing

Features:

  • Analytics
  • Dashboard
  • Multi-User
  • Notifications
  • API
  • Data Export
  • Data Visualization
  • Project Management
  • Customer Management
  • Conversion Tracking
  • External Integrations

Summary:

  • Conversion Funnels

  • Visitor Session Replay

  • Dynamic Heatmaps

  • Form Analytics

  • Advanced Segmentation

  • Error Reporting

Summary:

  • Solve key usability issues by seeing how your users are using your website.

  • Test design variation to identify what resonates best with your users.

  • No bulk buying - only pay for the testers you need.

  • Flexible tester recruiting. Recruit by demographics, behaviours etc.

  • Same day results, allowing you to stay ahead of the competition.

  • Empowered with insight to deliver prioritized improvements.

Summary:

  • In-application direct to desktop messaging.

  • Event tracking and feature usage to identify most popular features.

  • Charts customer adoption, engagement, and attrition at every stage and product release.

  • Gain visibility into what trial users are doing after they download your software.

  • Exception tracking with stack trace provides a comprehensive view to accelerate fixes.

  • Data API merges usage data with third-party applications for a powerful advanced analytics.

  • Custom reporting surfaces usage analytics, segmentation information, and custom event data.

  • Track which version of your software users are running (filtered down to the specific build).

  • Analyze the distribution of users by the language settings of their Operating System.

  • Extract hardware product statistics instantly from all active product instances globally.

Your Own Testers

$13.00
Per Tester
Included in plan:
  • Add your own incentive
  • Use your own pool of testers

Qualified Website Testers

$23.00
Per Tester
Included in plan:
  • Large pool of demograpics
  • Pre-screen testers with no extra costs
  • Same day feedback from the testers
  • Save 50% by testing with us than competitors

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Anyone wanting to improve their website or prototype and take a user centered approach to their design.

  • What are some applications this service is commonly used in tandem with?
    1. JustInMind - Prototyping tool
    2. Invision - Website prototyping tool
    3. Marvel - Prototyping tool
    4. Optimal Workshop - Card Sorting
  • What is this service generally used for?
  • Improving user experiences, improving conversion rates, seeing/knowing what and how yours users are using your product/website.

  • What platforms does this service support?
  • Windows and Mac computers.
    Mobile devices - coming soon.

  • Does this service integrate with any other apps?
  • No - not currently. Invision and Marvel links work as the website to be tested.

  • Does this service offer multi-user capability (e.g. teams)?
  • No, however, you can share the recordings you receive via a shareable link.

  • Does this service offer guides, tutorials and or customer support?
  • UserTest.io has live support chat via Intercom.

  • Does this service offer an API?
  • No.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, there is extensive helpdesk documentation as well as a full demo product with sample data that users can explore.

  • Does this service offer an API?
  • Yes, It supports integration with third party systems like your CRM or Business Intelligence platform, through web reporting APIs or embedded HTML widgets.

  • What is this service generally used for?
  • Analyzing how your users are engaging with your software. Software usage analytics gives you powerful insight to make data-driven product decisions, leverage in-application messaging to convert trial users, and evaluate churn to better retain customers.

  • What platforms does this service support?
  • Installed software applications built on:
    Windows, Mac & Linux

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, by default 30 dashboard users with granular permissions.

  • What are some applications this service is commonly used in tandem with?
  • Installation Programs, Package Management Systems, License Management Software, Software Compliance Analytics

  • Does this service integrate with any other apps?
  • Yes, there is an integration with Survey Monkey to allow users to run customer feedback and other surveys through their Survey Monkey account and deliver them direct to application users' desktops.

  • Who are the main user groups of this service?
  • Product Managers, Software Developers and Marketing Professionals who produce installed software applications.

Publisher:

Founded:
-
Based in:
Boston
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Manchester
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Decibel Insight
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses UserTest.io
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
Italian, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Revulytics Usage
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.
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