Compare Decibel Insight vs UserTest.io vs GSX Solutions

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66%
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30%
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59%
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41%
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Crozscore:

51%
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48%
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Decibel Insight screenshot view 3 more UserTest.io screenshot view 1 more GSX Solutions screenshot

Software Description:

Decibel Insight is customer experience analytics, trusted by marketers and web analysts in more than 50 countries worldwide.

Its advanced session replay, heatmap and form analytics software perfectly complements traditional web analytics, exposing the behaviour behind website metrics and making it easy to see how to boost overall performance.

Forensically examine what your visitors see, where they scroll, what they click and why they convert; understand what to do next to improve user experience and smooth the conversion journey. Fast, reliable, and totally secure, Decibel Insight is the smart choice for customer experience analytics.

Software Description:

UserTest.io provides high quality user testing solutions at affordable prices.
Receive high-quality recordings of your users completing set activities on your site. See and hear exactly how and what your users think of your site or product.
Identify pitfalls and opportunities to improve user experience, increase conversion rates and ultimately improve your ROI.

Benefits include:
1. Share your recordings via a shareable link or download the recordings for later
2. Recruit testers from our bank of testers from around the world
3. Receive feedback within 24hrs
4. Set unlimited tasks for your testers to complete

Software Description:

GSX Solutions provides out-of-the box monitoring to ensure your applications are performing the way they should, all around the world, whether they’re on-premises, hybrid, or in the cloud.

Our products sit on a virtual machine or any laptop to automatically discover, display and troubleshoot the health of an organization’s Unified Communications environments. The new GSX Gizmo is a powerful web-based dashboard that gives the IT team the information they need, at the time they need it.

Support includes Office 365, Exchange, SharePoint, Skype for Business, Active Directory, ADFS, Azure AD Connect, Microsoft SQL Server, Windows Server, Cisco IronPort, BlackBerry and IBM Applications.

GSX Robot Users are nimble and agile mini-engines that can be deployed in multiple locations to run scans and report back to the GSX Gizmo from around the world. They constantly check applications’ performance, simulate end-user scenarios, and diagnose network latency.

GSX dramatically reduces user complaints by constantly monitoring the performance of the applications, providing pinpoint alerts that allow administrators to address emerging issues before they impact the business.

GSX Gizmo supports a wide range of Unified Communications applications as well as any network, identity management, security, operating system, database, or infrastructure issues that could impact the applications themselves.

The roadmap includes support for many other applications, including MDM and enterprise applications.
GSX Gizmo works in conjunction with the GSX Monitor and GSX Robot Users. Altogether, GSX provides top-of-the-line monitoring solutions that simplify on-premises and cloud unified communications solutions for organizations worldwide.

Features:

  • Analytics
  • Data Visualization

Features:

  • Dashboard
  • Data Visualization
  • Multi-User
  • A/B Testing

Features:

  • External Integrations
  • Notifications
  • Data Export
  • Multi-User

Summary:

  • Conversion Funnels

  • Visitor Session Replay

  • Dynamic Heatmaps

  • Form Analytics

  • Advanced Segmentation

  • Error Reporting

Summary:

  • Solve key usability issues by seeing how your users are using your website.

  • Test design variation to identify what resonates best with your users.

  • No bulk buying - only pay for the testers you need.

  • Flexible tester recruiting. Recruit by demographics, behaviours etc.

  • Same day results, allowing you to stay ahead of the competition.

  • Empowered with insight to deliver prioritized improvements.

Summary:

  • One unified web dashboard

  • Advanced filtering and sorting capabilities

  • Advanced troubleshooting UI capabilities

  • Advanced graph capabilities for a better understanding of every situations

  • Made for any kind of screen - touchscreen compatibilities

Your Own Testers

$13.00
Per Tester
Included in plan:
  • Add your own incentive
  • Use your own pool of testers

Qualified Website Testers

$23.00
Per Tester
Included in plan:
  • Large pool of demograpics
  • Pre-screen testers with no extra costs
  • Same day feedback from the testers
  • Save 50% by testing with us than competitors

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Anyone wanting to improve their website or prototype and take a user centered approach to their design.

  • What are some applications this service is commonly used in tandem with?
    1. JustInMind - Prototyping tool
    2. Invision - Website prototyping tool
    3. Marvel - Prototyping tool
    4. Optimal Workshop - Card Sorting
  • What is this service generally used for?
  • Improving user experiences, improving conversion rates, seeing/knowing what and how yours users are using your product/website.

  • What platforms does this service support? (e.g. native mobile apps)
  • Windows and Mac computers.
    Mobile devices - coming soon.

  • Does this service integrate with any other apps?
  • No - not currently. Invision and Marvel links work as the website to be tested.

  • Does this service offer multi-user capability? (e.g. teams)
  • No, however, you can share the recordings you receive via a shareable link.

  • Does this service offer guides, tutorials and or customer support?
  • UserTest.io has live support chat via Intercom.

  • Does this service offer an API?
  • No.

FAQs:

Publisher:

Founded:
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Based in:
London
Employees:
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Likes:
120
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
391
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Decibel Insight
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses UserTest.io
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English, Italian, French
Regional Restrictions:
No restrictions.

Other:

Who uses GSX Solutions
  • Freelance
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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