Compare Decibel Insight vs Userbrain vs GSX Solutions

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Crozscore:

66%
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30%
interest rising

Crozscore:

63%
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100%
50%
interest rising

Crozscore:

51%
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48%
interest rising
Decibel Insight screenshot view 3 more Userbrain screenshot view 2 more GSX Solutions screenshot

Software Description:

Decibel Insight is customer experience analytics, trusted by marketers and web analysts in more than 50 countries worldwide.

Its advanced session replay, heatmap and form analytics software perfectly complements traditional web analytics, exposing the behaviour behind website metrics and making it easy to see how to boost overall performance.

Forensically examine what your visitors see, where they scroll, what they click and why they convert; understand what to do next to improve user experience and smooth the conversion journey. Fast, reliable, and totally secure, Decibel Insight is the smart choice for customer experience analytics.

Software Description:

Userbrain is an efficient tool for fixing your website’s usability problems. User feedback is vital to site improvement, Userbrain provides weekly videos of people using your website on desktop and mobile devices while thinking aloud.

Software Description:

GSX Solutions provides out-of-the box monitoring to ensure your applications are performing the way they should, all around the world, whether they’re on-premises, hybrid, or in the cloud.

Our products sit on a virtual machine or any laptop to automatically discover, display and troubleshoot the health of an organization’s Unified Communications environments. The new GSX Gizmo is a powerful web-based dashboard that gives the IT team the information they need, at the time they need it.

Support includes Office 365, Exchange, SharePoint, Skype for Business, Active Directory, ADFS, Azure AD Connect, Microsoft SQL Server, Windows Server, Cisco IronPort, BlackBerry and IBM Applications.

GSX Robot Users are nimble and agile mini-engines that can be deployed in multiple locations to run scans and report back to the GSX Gizmo from around the world. They constantly check applications’ performance, simulate end-user scenarios, and diagnose network latency.

GSX dramatically reduces user complaints by constantly monitoring the performance of the applications, providing pinpoint alerts that allow administrators to address emerging issues before they impact the business.

GSX Gizmo supports a wide range of Unified Communications applications as well as any network, identity management, security, operating system, database, or infrastructure issues that could impact the applications themselves.

The roadmap includes support for many other applications, including MDM and enterprise applications.
GSX Gizmo works in conjunction with the GSX Monitor and GSX Robot Users. Altogether, GSX provides top-of-the-line monitoring solutions that simplify on-premises and cloud unified communications solutions for organizations worldwide.

Features:

  • Analytics
  • Data Visualization

Features:

Features:

  • External Integrations
  • Notifications
  • Data Export
  • Multi-User

Summary:

  • Conversion Funnels

  • Visitor Session Replay

  • Dynamic Heatmaps

  • Form Analytics

  • Advanced Segmentation

  • Error Reporting

Summary:

  • Fast forward your videos to save time

  • Multiple languages supported (English and German)

  • Download your videos

  • Share your videos with your team

  • Change the URL and task anytime

  • Write your own tasks or use our predefined tasks

  • Your site tested on Desktop, Tablet and Mobile Devices

  • 5-15 minutes long videos with screen recording and audio comments

  • No need to recruit users yourself

  • Get new users testing your site each week or month

Summary:

  • One unified web dashboard

  • Advanced filtering and sorting capabilities

  • Advanced troubleshooting UI capabilities

  • Advanced graph capabilities for a better understanding of every situations

  • Made for any kind of screen - touchscreen compatibilities

Pricing:

  • Starting from: $29.00/month
  • Credit card required: No
  • 1 VIDEO A MONTH | $29 a month
    1 VIDEO A WEEK | $49 a month
    3 VIDEOS A WEEK | $139 a month

    Test your website or webapp. Change your tasks anytime. Get PC, Mac and iOS users.

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Remote usability tests of websites, webapps and webshops.

  • What platforms does this service support? (e.g. native mobile apps)
  • Desktop and mobile devices. (PC, MAC, iPhone, iPad)

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Invision, Balsamiq

  • Does this service integrate with any other apps?
  • Not yet.

  • Does this service offer an API?
  • Not yet.

  • Does this service offer multi-user capability? (e.g. teams)
  • Not yet. But you can share your videos with your team using a special link.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer a free demo with an usability expert writing a personal task for your site. Our Support Team answers questions usually within a few hours.

  • Who are the main user groups of this service?
  • Product Managers, Startup Founders, UX Designers, Usability Experts

FAQs:

Publisher:

Founded:
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Based in:
London
Employees:
-
Likes:
120
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
209
Followers:
2.24k

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Decibel Insight
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Userbrain
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
German, English
Regional Restrictions:
No restrictions.

Other:

Who uses GSX Solutions
  • Freelance
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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