Compare Decibel Insight vs UserTest.io vs ESM Suite

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Decibel Insight screenshot view 3 more UserTest.io screenshot view 1 more ESM Suite screenshot view 2 more

Software Description:

Decibel Insight is customer experience analytics, trusted by marketers and web analysts in more than 50 countries worldwide.

Its advanced session replay, heatmap and form analytics software perfectly complements traditional web analytics, exposing the behaviour behind website metrics and making it easy to see how to boost overall performance.

Forensically examine what your visitors see, where they scroll, what they click and why they convert; understand what to do next to improve user experience and smooth the conversion journey. Fast, reliable, and totally secure, Decibel Insight is the smart choice for customer experience analytics.

Software Description:

UserTest.io provides high quality user testing solutions at affordable prices.
Receive high-quality recordings of your users completing set activities on your site. See and hear exactly how and what your users think of your site or product.
Identify pitfalls and opportunities to improve user experience, increase conversion rates and ultimately improve your ROI.

Benefits include:
1. Share your recordings via a shareable link or download the recordings for later
2. Recruit testers from our bank of testers from around the world
3. Receive feedback within 24hrs
4. Set unlimited tasks for your testers to complete

Software Description:

The ESM Suite helps organizations spend less time managing the process of strategic planning, and more time making better strategic decisions. ESM helps organizations design, track, and adapt their strategic plan over time through automated Balanced Scorecards, KPI monitoring, and strategic initiative management.

Organizations can track their strategy from the organizational level and cascade plans to business units and individuals.

Features:

  • Analytics
  • Data Visualization

Features:

  • Dashboard
  • Data Visualization
  • Multi-User
  • A/B Testing

Features:

  • Feedback Management
  • Notifications
  • Multi-User
  • Data Visualization
  • Analytics
  • Dashboard
  • Project Management

Summary:

  • Conversion Funnels

  • Visitor Session Replay

  • Dynamic Heatmaps

  • Form Analytics

  • Advanced Segmentation

  • Error Reporting

Summary:

  • Solve key usability issues by seeing how your users are using your website.

  • Test design variation to identify what resonates best with your users.

  • No bulk buying - only pay for the testers you need.

  • Flexible tester recruiting. Recruit by demographics, behaviours etc.

  • Same day results, allowing you to stay ahead of the competition.

  • Empowered with insight to deliver prioritized improvements.

Summary:

  • Balanced Scorecard automation software

  • Quickly lay out your strategic plan in one powerful tool

  • Track and visualize key performance indicators with charts and online reporting

  • Monitor your project portfolio, track milestones and tasks, and align initiatives to strategy

  • Align business units to a central vision with cascading Balanced Scorecards

  • Eliminate slideware hassle with instantly generated strategic reports and documents in PDF, PPT, and Excel.

  • Visualize your plan with dynamic strategy maps

  • Align employees to the organizational plan with Personal Balanced Scorecards and employee reviews.

Your Own Testers

$13.00
Per Tester
Included in plan:
  • Add your own incentive
  • Use your own pool of testers

Qualified Website Testers

$23.00
Per Tester
Included in plan:
  • Large pool of demograpics
  • Pre-screen testers with no extra costs
  • Same day feedback from the testers
  • Save 50% by testing with us than competitors

Pro

$880.00
per month
Included in plan:
  • Everything in free
  • Custom Balanced Scorecard Templates
  • Design Dynamic Strategy Maps
  • Configuration Training
  • Dedicated Account Manager
  • Balanced Scorecard Automation
  • and more...

Free

Free
Included in plan:
  • Design your Balanced Scorecard or strategic plan
  • Excel Exports
  • Create Objectives, Measures, and Initiatives all in one tool
  • SWOT Analysis
  • PESTEL Analysis
  • Porter's 5 Forces
  • Change Agendas

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Anyone wanting to improve their website or prototype and take a user centered approach to their design.

  • What are some applications this service is commonly used in tandem with?
    1. JustInMind - Prototyping tool
    2. Invision - Website prototyping tool
    3. Marvel - Prototyping tool
    4. Optimal Workshop - Card Sorting
  • What is this service generally used for?
  • Improving user experiences, improving conversion rates, seeing/knowing what and how yours users are using your product/website.

  • What platforms does this service support? (e.g. native mobile apps)
  • Windows and Mac computers.
    Mobile devices - coming soon.

  • Does this service integrate with any other apps?
  • No - not currently. Invision and Marvel links work as the website to be tested.

  • Does this service offer multi-user capability? (e.g. teams)
  • No, however, you can share the recordings you receive via a shareable link.

  • Does this service offer guides, tutorials and or customer support?
  • UserTest.io has live support chat via Intercom.

  • Does this service offer an API?
  • No.

FAQs:

    Does this service offer an API?
  • Yes. ESM uses it's web services API to integrate with a wide variety of business intelligence system.

  • What platforms does this service support? (e.g. native mobile apps)
  • ESM supports all modern browsers and mobile devices browsers.

  • Does this service offer guides, tutorials and or customer support?
  • Video tutorials, guides, and customer support are all offered right in ESM. In addition, we host over 1,000 Balanced Scorecard articles, research, and best practice examples.

  • Who are the main user groups of this service?
  • Small-to-enterprise size organizations interested in making the strategic planning and Balanced Scorecard management process faster and easier.

  • Does this service offer multi-user capability? (e.g. teams)
  • Because we believe that your strategy should engage your entire company, ESM has an unlimited user licensing model. Permissions and security are controlled with a robust role-based system per team.

  • What is this service generally used for?
  • Organizations can quickly design their strategic plan, share their Balanced Scorecard, and track progress over time. ESM helps clients:

    save time by instantly generating strategy meeting reports and documents
    communicate the strategic plan with online views
    create a single version of the truth that eliminates the need for compiling hundreds of presentation slides

Publisher:

Founded:
-
Based in:
London
Employees:
-
Likes:
118
Followers:
3.08k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
374
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2
Followers:

Other:

Who uses Decibel Insight
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses UserTest.io
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English, Italian, French
Regional Restrictions:
No restrictions.

Other:

Who uses ESM Suite
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Chinese, Arabic, Spanish
Regional Restrictions:
No restrictions.
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