Compare Decibel Insight vs Userbrain vs ESM Suite

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Decibel Insight screenshot view 3 more Userbrain screenshot view 2 more ESM Suite screenshot view 2 more

Software Description:

Decibel Insight is customer experience analytics, trusted by marketers and web analysts in more than 50 countries worldwide.

Its advanced session replay, heatmap and form analytics software perfectly complements traditional web analytics, exposing the behaviour behind website metrics and making it easy to see how to boost overall performance.

Forensically examine what your visitors see, where they scroll, what they click and why they convert; understand what to do next to improve user experience and smooth the conversion journey. Fast, reliable, and totally secure, Decibel Insight is the smart choice for customer experience analytics.

Software Description:

Userbrain is an efficient tool for fixing your website’s usability problems. User feedback is vital to site improvement, Userbrain provides weekly videos of people using your website on desktop and mobile devices while thinking aloud.

Software Description:

The ESM Suite helps organizations spend less time managing the process of strategic planning, and more time making better strategic decisions. ESM helps organizations design, track, and adapt their strategic plan over time through automated Balanced Scorecards, KPI monitoring, and strategic initiative management.

Organizations can track their strategy from the organizational level and cascade plans to business units and individuals.

Features:

  • Analytics
  • Data Visualization

Features:

Features:

  • Feedback Management
  • Notifications
  • Multi-User
  • Data Visualization
  • Analytics
  • Dashboard
  • Project Management

Summary:

  • Conversion Funnels

  • Visitor Session Replay

  • Dynamic Heatmaps

  • Form Analytics

  • Advanced Segmentation

  • Error Reporting

Summary:

  • Fast forward your videos to save time

  • Multiple languages supported (English and German)

  • Download your videos

  • Share your videos with your team

  • Change the URL and task anytime

  • Write your own tasks or use our predefined tasks

  • Your site tested on Desktop, Tablet and Mobile Devices

  • 5-15 minutes long videos with screen recording and audio comments

  • No need to recruit users yourself

  • Get new users testing your site each week or month

Summary:

  • Balanced Scorecard automation software

  • Quickly lay out your strategic plan in one powerful tool

  • Track and visualize key performance indicators with charts and online reporting

  • Monitor your project portfolio, track milestones and tasks, and align initiatives to strategy

  • Align business units to a central vision with cascading Balanced Scorecards

  • Eliminate slideware hassle with instantly generated strategic reports and documents in PDF, PPT, and Excel.

  • Visualize your plan with dynamic strategy maps

  • Align employees to the organizational plan with Personal Balanced Scorecards and employee reviews.

Pricing:

  • Starting from: $29.00/month
  • Credit card required: No
  • 1 VIDEO A MONTH | $29 a month
    1 VIDEO A WEEK | $49 a month
    3 VIDEOS A WEEK | $139 a month

    Test your website or webapp. Change your tasks anytime. Get PC, Mac and iOS users.

Pro

$880.00
per month
Included in plan:
  • Everything in free
  • Custom Balanced Scorecard Templates
  • Design Dynamic Strategy Maps
  • Configuration Training
  • Dedicated Account Manager
  • Balanced Scorecard Automation
  • and more...

Free

Free
Included in plan:
  • Design your Balanced Scorecard or strategic plan
  • Excel Exports
  • Create Objectives, Measures, and Initiatives all in one tool
  • SWOT Analysis
  • PESTEL Analysis
  • Porter's 5 Forces
  • Change Agendas

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Remote usability tests of websites, webapps and webshops.

  • What platforms does this service support? (e.g. native mobile apps)
  • Desktop and mobile devices. (PC, MAC, iPhone, iPad)

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Invision, Balsamiq

  • Does this service integrate with any other apps?
  • Not yet.

  • Does this service offer an API?
  • Not yet.

  • Does this service offer multi-user capability? (e.g. teams)
  • Not yet. But you can share your videos with your team using a special link.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer a free demo with an usability expert writing a personal task for your site. Our Support Team answers questions usually within a few hours.

  • Who are the main user groups of this service?
  • Product Managers, Startup Founders, UX Designers, Usability Experts

FAQs:

    Does this service offer an API?
  • Yes. ESM uses it's web services API to integrate with a wide variety of business intelligence system.

  • What platforms does this service support? (e.g. native mobile apps)
  • ESM supports all modern browsers and mobile devices browsers.

  • Does this service offer guides, tutorials and or customer support?
  • Video tutorials, guides, and customer support are all offered right in ESM. In addition, we host over 1,000 Balanced Scorecard articles, research, and best practice examples.

  • Who are the main user groups of this service?
  • Small-to-enterprise size organizations interested in making the strategic planning and Balanced Scorecard management process faster and easier.

  • Does this service offer multi-user capability? (e.g. teams)
  • Because we believe that your strategy should engage your entire company, ESM has an unlimited user licensing model. Permissions and security are controlled with a robust role-based system per team.

  • What is this service generally used for?
  • Organizations can quickly design their strategic plan, share their Balanced Scorecard, and track progress over time. ESM helps clients:

    save time by instantly generating strategy meeting reports and documents
    communicate the strategic plan with online views
    create a single version of the truth that eliminates the need for compiling hundreds of presentation slides

Publisher:

Founded:
-
Based in:
London
Employees:
-
Likes:
120
Followers:
3.1k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
209
Followers:
2.23k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3
Followers:

Other:

Who uses Decibel Insight
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Userbrain
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English, German
Regional Restrictions:
No restrictions.

Other:

Who uses ESM Suite
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Chinese, Arabic, Spanish
Regional Restrictions:
No restrictions.
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