Compare Decibel Insight vs ESM Suite vs ConverTiger

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Software Description:

Decibel Insight is customer experience analytics, trusted by marketers and web analysts in more than 50 countries worldwide.

Its advanced session replay, heatmap and form analytics software perfectly complements traditional web analytics, exposing the behaviour behind website metrics and making it easy to see how to boost overall performance.

Forensically examine what your visitors see, where they scroll, what they click and why they convert; understand what to do next to improve user experience and smooth the conversion journey. Fast, reliable, and totally secure, Decibel Insight is the smart choice for customer experience analytics.

Software Description:

The ESM Suite helps organizations spend less time managing the process of strategic planning, and more time making better strategic decisions. ESM helps organizations design, track, and adapt their strategic plan over time through automated Balanced Scorecards, KPI monitoring, and strategic initiative management.

Organizations can track their strategy from the organizational level and cascade plans to business units and individuals.

Software Description:

Our session recording software allows you to see each mouse movement and click, so you can spot roadblocks for your visitors that lead to frustration and abandonment. Quickly gain insight as to where your users were lost on the path to conversions.

Features:

  • Analytics
  • Data Visualization

Features:

  • Feedback Management
  • Notifications
  • Multi-User
  • Data Visualization
  • Analytics
  • Dashboard
  • Project Management

Features:

Summary:

  • Conversion Funnels

  • Visitor Session Replay

  • Dynamic Heatmaps

  • Form Analytics

  • Advanced Segmentation

  • Error Reporting

Summary:

  • Balanced Scorecard automation software

  • Quickly lay out your strategic plan in one powerful tool

  • Track and visualize key performance indicators with charts and online reporting

  • Monitor your project portfolio, track milestones and tasks, and align initiatives to strategy

  • Align business units to a central vision with cascading Balanced Scorecards

  • Eliminate slideware hassle with instantly generated strategic reports and documents in PDF, PPT, and Excel.

  • Visualize your plan with dynamic strategy maps

  • Align employees to the organizational plan with Personal Balanced Scorecards and employee reviews.

Summary:

  • Funnels: Set up conversion funnels. Apply funnels to newly collected data and to the already collected data. You can set up funnels retrospectively.

  • Session Recordings: Our session recording software allows you to see each mouse movement, click and activity of your visitors even on dynamic websites. Just press play and see the recording of your choice. Set up your code and start watching!

Pro

$880.00
per month
Included in plan:
  • Everything in free
  • Custom Balanced Scorecard Templates
  • Design Dynamic Strategy Maps
  • Configuration Training
  • Dedicated Account Manager
  • Balanced Scorecard Automation
  • and more...

Free

Free
Included in plan:
  • Design your Balanced Scorecard or strategic plan
  • Excel Exports
  • Create Objectives, Measures, and Initiatives all in one tool
  • SWOT Analysis
  • PESTEL Analysis
  • Porter's 5 Forces
  • Change Agendas

Pricing:

  • Starting from: $0.00/month
  • Credit card required: No
  • Basic: Free
    Standard: €19/month
    Premium: €79/month
    Platinum: €229/month

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Yes. ESM uses it's web services API to integrate with a wide variety of business intelligence system.

  • What platforms does this service support? (e.g. native mobile apps)
  • ESM supports all modern browsers and mobile devices browsers.

  • Does this service offer guides, tutorials and or customer support?
  • Video tutorials, guides, and customer support are all offered right in ESM. In addition, we host over 1,000 Balanced Scorecard articles, research, and best practice examples.

  • Who are the main user groups of this service?
  • Small-to-enterprise size organizations interested in making the strategic planning and Balanced Scorecard management process faster and easier.

  • Does this service offer multi-user capability? (e.g. teams)
  • Because we believe that your strategy should engage your entire company, ESM has an unlimited user licensing model. Permissions and security are controlled with a robust role-based system per team.

  • What is this service generally used for?
  • Organizations can quickly design their strategic plan, share their Balanced Scorecard, and track progress over time. ESM helps clients:

    save time by instantly generating strategy meeting reports and documents
    communicate the strategic plan with online views
    create a single version of the truth that eliminates the need for compiling hundreds of presentation slides

FAQs:

    Who are the main user groups of this service?
  • Marketers, UX&UI professionals and website and e-shop owners or consultants that need much more than page/URL analytics.

  • What is this service generally used for?
  • ConverTiger is available to all companies that need to fully optimize their websites, gain insight into their online visitor’s behavior and develop the perfect e-customer experience.

Publisher:

Founded:
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Based in:
London
Employees:
-
Likes:
118
Followers:
3.08k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
267
Followers:
347

Other:

Who uses Decibel Insight
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ESM Suite
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Chinese, Arabic, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses ConverTiger
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Czech, English, German
Regional Restrictions:
No restrictions.
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