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About Datto Autotask PSA

Autotask PSA is a powerful and fully-featured cloud-based platform providing MSPs a singular view of the entire business to centralize business operations. The intelligent and easy-to-use solution helps resolve tickets faster and improves customer satisfaction and profitability by driving efficiency, accountability, and informed decisions.

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Summary

  • CRM

  • Contracts

  • Billing

  • Project Management

  • Service Desk

  • Tech Scheduling

  • Time and Expenses

  • Quoting and e-Commerce

  • Outsource Management

  • Inventory

FAQs

    Does this service integrate with any other apps?
  • Integrations: 6fusion, Agility, Anchor, Athesys, Bomgar, BrightGauge, BVoIP, Client eartbeat, CloudMGR, CNet ChannelOnline, datto, DeskDirector, ECI e-automate, eFolder, ExchangeDefender, FreshBooks, GFI Max, IBM, IDSync, iSell, Kaseya, LabTech, LogicMonitor, MailProtector, Microsoft, Microsoft Dynamics, OpenDNS, Panorama9, QuickBooks, Werks, StorageCraft, TrendMicro, and Xero.

  • Does this service offer an API?
  • Yes, it provides an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Videos, Webinars, and Documentation.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • This service is commonly used in tandem with CRM and accounting applications.

  • What is this service generally used for?
  • This service is generally used as a business management platform specifically designed for technology solution providers.

  • Who are the main user groups of this service?
  • The main users of Autotask are technology solution providers with multiple clients using extensive network infrastructures.

  • What platforms does this service support?
  • This is a cloud-based software.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
11.7k

Other

Who uses Datto Autotask PSA
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Dutch, Spanish
Regional Restrictions:
No restrictions.
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