Compare Datanyze vs Revulytics Usage vs Second CRM

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Software Description:

Datanyze is the leader in technographics - real-time insights based on a company's technology choices and buying signals. Technographics help you find great accounts, engage them in timely, value-driven conversations, and convert them into customers. Datanyze is used by 600+ companies around the world and has been recognized as both a Gartner Cool Vendor and G2Crowd High Performer.

Software Description:

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use.

Get started in 30 minutes with SDK integration and out-of-the-box reporting, instantly see usage trends and user behavior.

ReachOutTM in-app messaging delivers contextually relevant messages such as: product announcements, offers, how to tips, or prompts to upgrade; based on targeting you define, such as feature usage, geography, version or license status.

Who Uses This Software?
- Organization: Software producers developing installed/desktop software.
- Stakeholders: Product Managers, Software Developers and Marketers who need metrics.
- Install Base: Hundreds to 10s of millions.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Features:

  • Notifications
  • Marketing Automation
  • Lead Scoring
  • API
  • Data Export

Features:

  • Analytics
  • Dashboard
  • Multi-User
  • Notifications
  • API
  • Data Export
  • Data Visualization
  • Project Management
  • Customer Management
  • Conversion Tracking
  • External Integrations

Features:

Summary:

  • Used by 600+ companies around the world.

  • The leader in technographics.

  • Continuously collects and analyzes millions of data points across the web to determine technology usage and other buying signals.

Summary:

  • In-application direct to desktop messaging.

  • Event tracking and feature usage to identify most popular features.

  • Charts customer adoption, engagement, and attrition at every stage and product release.

  • Gain visibility into what trial users are doing after they download your software.

  • Exception tracking with stack trace provides a comprehensive view to accelerate fixes.

  • Data API merges usage data with third-party applications for a powerful advanced analytics.

  • Custom reporting surfaces usage analytics, segmentation information, and custom event data.

  • Track which version of your software users are running (filtered down to the specific build).

  • Analyze the distribution of users by the language settings of their Operating System.

  • Extract hardware product statistics instantly from all active product instances globally.

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

FAQs:

    Does this service integrate with any other apps?
  • Salesforce integration.
    HubSpot integration.
    Outreach integration.
    Marketo webhook.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, there is extensive helpdesk documentation as well as a full demo product with sample data that users can explore.

  • Does this service offer an API?
  • Yes, It supports integration with third party systems like your CRM or Business Intelligence platform, through web reporting APIs or embedded HTML widgets.

  • What is this service generally used for?
  • Analyzing how your users are engaging with your software. Software usage analytics gives you powerful insight to make data-driven product decisions, leverage in-application messaging to convert trial users, and evaluate churn to better retain customers.

  • What platforms does this service support?
  • Installed software applications built on:
    Windows, Mac & Linux

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, by default 30 dashboard users with granular permissions.

  • What are some applications this service is commonly used in tandem with?
  • Installation Programs, Package Management Systems, License Management Software, Software Compliance Analytics

  • Does this service integrate with any other apps?
  • Yes, there is an integration with Survey Monkey to allow users to run customer feedback and other surveys through their Survey Monkey account and deliver them direct to application users' desktops.

  • Who are the main user groups of this service?
  • Product Managers, Software Developers and Marketing Professionals who produce installed software applications.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

Publisher:

Founded:
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Based in:
San Mateo
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Other:

Who uses Datanyze
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses Revulytics Usage
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Malay, Indonesian, Chinese, English, Thai, Vietnamese
Regional Restrictions:
No restrictions.
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