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About Databowl

Used by hundreds of companies daily, Databowl is an intelligent cloud-based application that helps you maximise your ROI by rejecting bad leads before you buy them. Powered by our smart Lead Detection System, Databowl eliminates lead fraud, lead duplication and discovers the real people within your data. Databowl is a scalable solution powerful enough to handle the heaviest lead generation campaigns.

About Channels

Channels is the only app you need to power up your customer service! How come?

Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps.

This neither helps your business nor improves customer satisfaction.

And that’s where Channels comes to the rescue.

With Channels, you can...

  1. Use customer data to end interview-like customer support phone calls

Channels integrates with your favorite eCommerce platforms such as Shopify and Magento to collect customer data stored in them. Then, when your customers are calling, Channels shows you the most important customer details so you can get straight to the point.

  1. Set up IVR to always connect customers to the right agent

Besides that, Channels lets you build an IVR-based helpline so your customers can get help whenever they need it. Plus, you can handle customer support phone calls from your PC, laptop, and even your smartphone thanks to our Mobile App!

  1. Make your live chat even more versatile

Also, Channels integrates with your LiveChat and lets you offer a way to call your company when the chat is not enough. After all, not everything can be resolved through text…

On top of all of that, Channels comes packed with useful features that will help your business thrive and your customers happy!

Some of them are:

  • Call recordings - so you can always come back to an important conversation and lose no important detail
  • International phone numbers - so you can make it easy for anyone to connect with you, no matter where they’re calling from
  • Affordable call rates - so your customer service solution doesn’t hurt your wallet
  • Toll-Free numbers - so it’s a no-brainer for any customer that would like to call you

If you’d like to try out Channels, there was no better time to do so, as there’s a 7-day free trial. No credit card required, no limitations!

About ReportGarden

An Enterprise Ad Agency Reporting & Dashboards software, ReportGarden provides a full spectrum of marketing tools that seamlessly integrate with the workflow of an agency. An agency account manager/executive should be able to start right away on this, it's that intuitive! 1000+ Top Agencies use ReportGarden to automate the most time consuming tasks like Client Reporting, Data Dashboards, SEO Keyword tracking, PPC Account Health Monitoring etc.

Features

  • A/B Testing
  • API
  • Audience Targeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Summary

  • Lead generation software for advertisers, agencies and brokers

Summary

  • Mobile App

  • Various Integrations

  • Click-to-Call Widget

  • International phone numbers

  • IVR

  • Call recordings

  • Live-listening

  • Data-driven Phone System

  • Affordable call rates

Summary

  • Reporting Features: Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features, Dashboard, Multiple Languages, Performance Measurements

  • Support Features: Email, In Person Training, Online Chat, Phone

  • Analytics Features: Issue Indicators, Profit Analysis, Trend Indicators

Pricing

BASIC

$24.00
1 user(s) / month
Included in plan:
  • IVR
  • Free incoming calls
  • 30 days of call recordings storage
  • eCommerce Integrations
  • LiveChat Integration

PRO

$39.00
1 user(s) / month
Included in plan:
  • IVR
  • Free incoming calls
  • 365 days of call recordings storage
  • eCommerce Integrations
  • LiveChat Integration
  • Live-listening Included

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • Channels integrates with Shopify, Magento, Livechat, Pipedrive. You can also use Zapier to connect Channels with 1000+ various apps and use our API to manipulate data coming in and out of our software.

  • Does this service offer an API?
  • Yes, we do offer an API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can invite other users to Channels and manage reps from an admin account.

  • What platforms does this service support?
  • You can use Channels using any web browser you want. Plus there's a Mobile app available on both iOS and Android.

  • Does this service offer guides, tutorials and or customer support?
  • We offer 24/7 customer support that can be accessed through the phone, email, and live chat. There's also a knowledge base so everyone can solve their issues on their own.
    We also offer 15- and 30-minute demo and training sessions during which our Customer Success Managers give you a hands-on presentation of our software and answer all your questions regarding how to use it.

  • What are some applications this service is commonly used in tandem with?
  • Channels integrates - and thus works best - with Shopify, Magento, Livechat, Pipedrive. You can also use Zapier to connect Channels with 1000+ various apps and use our API to manipulate data coming in and out of our software.

  • What is this service generally used for?
  • To provide excellent customer service over the phone.

  • Who are the main user groups of this service?
  • eCommerce stores, online businesses, and SMBs.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes. 24*7 Support is available.

  • Who are the main user groups of this service?
  • Best suited for Agencies

  • What is this service generally used for?
  • Agencies can use ReportGarden to automate the most time consuming tasks like Client Reporting, Data Dashboards, SEO Keyword tracking, PPC Account Health Monitoring etc.

  • What platforms does this service support?
  • Web

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.77k

Other

Who uses Databowl
  • SMEs
  • Agencies
  • Enterprises
Regional Restrictions:
No restrictions.

Other

Who uses Channels
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ReportGarden
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English, Spanish, French, German
Regional Restrictions:
No restrictions.
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