Compare Customer.io vs Second CRM vs Survey Anyplace

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Crozscore:

89%
what is this?
90%
51%
interest falling

Crozscore:

55%
what is this?
24%
interest falling

Crozscore:

81%
what is this?
46%
no significant changes
Customer.io screenshot Second CRM screenshot Survey Anyplace screenshot view 4 more

Software Description:

Customer.io is a technology company changing the way businesses interact with their customers.

We allow you to send emails to people based on how they use your app.

We track user behavior, and use techniques pioneered by Google to identify the "needle in a haystack" in big sets of data. We then send emails and track how they influence user behavior.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Software Description:

Survey Anyplace provides the software to make interactive, entertaining and mobile quizzes and surveys. Respondents are more willing to answer all the questions of your company. Companies get more valuable feedback and can increase brand perceptions by using the Survey Anyplace software.

Our software can be used on all the latest technologies such as smartphones, tablets, etc. This way you can start a conversation with your client anyplace, anytime. Furthermore you can implement your corporate design in just a few clicks.

Our software can be used for more than only surveys. It can be used for quizzes, votings, training evaluations, mystery shopping, brand perception, etc.

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

Features:

  • Email Integration
  • Multi-User
  • Data Export
  • Dashboard

Summary:

  • Create segments from any data.

  • Send the right messages at the right time.

  • Customer.io captures on-site and in-app behavior to build profiles of every single sign up.

  • See how people are using your app. You'll have a view of activity for every person in the system.

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Summary:

  • Digital scratch card, Image upload for respondent, Geolocation, Automatic Email sending, (Self-)assessments

  • Offline capability, Skip Logic, Question Grouping,

  • Presentation mode, Report filtering, completion rate

  • Custumizable design, Custom CSS

  • Survey Grouping, User management

  • White Labeling

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

Pricing:

  • Starting from: $29.00/month
  • Credit card required: No
    • Basic: Free
    • Essential: $29/month
    • Professional: $49/month
    • Enterprise: On request

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • For our enterprise users it is possible to have multiple users.

  • Does this service offer guides, tutorials and or customer support?
  • We have user guides for almost every feature that we offer. We also offer customer support.

  • Does this service integrate with any other apps?
  • We offer an integration with Mailchimp.

Publisher:

Founded:
2012
Based in:
Portland
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Customer.io
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Malay, Thai, Indonesian, Chinese, English, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses Survey Anyplace
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, French, Dutch
Regional Restrictions:
No restrictions.
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