Customer.io is a technology company changing the way businesses interact with their customers.
We allow you to send emails to people based on how they use your app.
We track user behavior, and use techniques pioneered by Google to identify the "needle in a haystack" in big sets of data. We then send emails and track how they influence user behavior.
About Second CRM
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.
About Survey Anyplace
Tired of boring questionnaires? So are we...
Discover why companies like Capgemini, Eneco, Accor Hotels, as well as many midsize consulting companies and agencies use Survey Anyplace to create fun and interactive surveys, assessments, and quizzes. The kind that allows you to engage with your audience and leaves room for your own brand identity or personality. And you get more and better feedback via email, variable end screens or via an auto-generated PDF report based on each respondent's answers.
Survey Anyplace is the most reviewed and #1 rated assessment software on Capterra.
Try out the new Formulas feature, which allows you to do calculations within the assessment to give your respondents even more insightful feedback and deliver a personalized PDF report. Check our white label option if you want a fully branded assessment with no reference to Survey Anyplace.
Our software was made for: Marketing professionals, customer service professionals, sales professionals in companies of all sizes who need to collect insights from their audience in an engaging way.
Features
A/B Testing
API
Audience Targeting
Brand Management
Calendar Management
Contact Management
Contact Sharing
Conversion Tracking
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Features
Analytics
API
Batch Permissions & Access
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Marketing Automation
Multi-User
Notifications
Scheduling
Template Designer
Net Promoter Score
Summary
Create segments from any data.
Send the right messages at the right time.
Customer.io captures on-site and in-app behavior to build profiles of every single sign up.
See how people are using your app. You'll have a view of activity for every person in the system.
Summary
Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.
Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.
Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.
Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.
Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.
Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.
Summary
Digital scratch card, Image upload for respondent, Geolocation, Automatic Email sending, (Self-)assessments
Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.
Pricing
Starting from: $29.00/month
Credit card required: No
Basic: Free
Essential: $29/month
Professional: $49/month
Enterprise: On request
ReportR: On request (Enterprise + PDF report builder
FAQs
No FAQs associated with this application.
FAQs
Who are the main user groups of this service?
Small to mid-market businesses, typically having number of employees between 11-99.
What is this service generally used for?
Manage Sales & Marketing, Customer Support and Business Operations
What platforms does this service support?
Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.
What are some applications this service is commonly used in tandem with?
Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc
Does this service offer an API?
Second CRM offers two-way REST based web APIs to integrate with third-party applications.
Does this service offer multi-user capability (e.g. teams)?
Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.
Does this service offer guides, tutorials and or customer support?
Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.
FAQs
Does this service offer an API?
Yes
Who are the main user groups of this service?
Marketing professionals, customer service professionals, teachers/trainers, sales professionals in companies of all sizes who need to collect insights from their audience in an engaging way.
Does this service offer guides, tutorials and or customer support?
We have user guides in English, French and Dutch for every feature that we offer. We also offer customer support during business hours.
Does this service integrate with any other apps?
We offer a Zapier integration with over 1000 apps and we offer integrations via webhooks.
Does this service offer multi-user capability (e.g. teams)?
For our Enterprise and ReportR users it is possible to have multiple users.
Vendor Information
Founded:
2012
Based in:
Portland
Employees:
11-50
Likes:
Followers:
3.3k
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
201
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Other
Who uses Customer.io
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
Regional Restrictions:
No restrictions.
Other
Who uses Second CRM
Startups
SMEs
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry
Languages:
English, Malay, Indonesian, Thai, Vietnamese, Chinese
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