Customer.io is a technology company changing the way businesses interact with their customers.
We allow you to send emails to people based on how they use your app.
We track user behavior, and use techniques pioneered by Google to identify the "needle in a haystack" in big sets of data. We then send emails and track how they influence user behavior.
About Second CRM
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.
About Cliently
Cliently is a lead generation and sales automation tool:
find leads from a curated database of over 150 million business people and decision makers;
monitor your prospects' business critical events on social media;
use our hyper-personalized workflows to send video messages, physical postcards, emails, and tweets to prospects.
Features
A/B Testing
API
Audience Targeting
Brand Management
Calendar Management
Contact Management
Contact Sharing
Conversion Tracking
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Features
A/B Testing
API
Audience Targeting
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Referral Tracking
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Travel Management
Call Recording
Call Tracking
Call Disposition
Softphone
Sales Motivator
Click-to-Dial
Summary
Create segments from any data.
Send the right messages at the right time.
Customer.io captures on-site and in-app behavior to build profiles of every single sign up.
See how people are using your app. You'll have a view of activity for every person in the system.
Summary
Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.
Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.
Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.
Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.
Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.
Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.
Summary
Find your next client from over 150 million key professionals worldwide.
Engage your prospects with automated sales workflows: emails, video messages, even physical gifts.
Monitor your top prospects' business critical events, and pitch to them at the right time.
Pricing
Starting from: $24.00/month
Credit card required: No
Starting from $24/user/month
Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.
Pricing
Cliently Leads
$79.00
1 user(s) / month
Included in plan:
100 Premium Leads or Postcards
Send Unlimited Emails
Send Unlimited Video Messages
Create Unlimited Flows
Import/Export Lead Lists
Built-in CRM functionality
Cliently Teams
$279.00
5 user(s) / month
Included in plan:
400 Premium Leads or Postcards
Send Unlimited Emails
Send Unlimited Video Messages
Import/Export Lead Lists
Built-in CRM functionality
FAQs
No FAQs associated with this application.
FAQs
Who are the main user groups of this service?
Small to mid-market businesses, typically having number of employees between 11-99.
What is this service generally used for?
Manage Sales & Marketing, Customer Support and Business Operations
What platforms does this service support?
Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.
What are some applications this service is commonly used in tandem with?
Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc
Does this service offer an API?
Second CRM offers two-way REST based web APIs to integrate with third-party applications.
Does this service offer multi-user capability (e.g. teams)?
Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.
Does this service offer guides, tutorials and or customer support?
Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.
FAQs
What is this service generally used for?
We found that our most successful customers use Cliently for:
daily lead generation;
lead enrichment: especially as we combine traditional B2B data sources with data from social media;
sales automation: scheduling emails, sending video messages embedded in emails, even sending postcards to prospects - all while being able to set waiting times in between touchpoints, start/stop rules, and getting tracking information (email open, email read, etc.).
sales-as-a-service: especially for entrepreneurs who do not want to rapidly scale their sales team, we've leveraged our team of sales experts and cold called, qualified prospects, and written emails and call scripts on our customers' behalf.
What platforms does this service support?
Cliently is a web app, meaning it can be easily accessed straight from your browser. It's also designed responsively, so you can use it just as well from your mobile device's browser.
What are some applications this service is commonly used in tandem with?
Cliently integrates with:
* Twitter: you can follow/unfollow/retweet prospects directly from the app;
* Gmail: from where your emails will be sent;
* Other Email applications;
* Salesforce: for customers who want to leverage our curated B2B database while also continuing to use Salesforce CRM and other applications;
* Other CRMsl
* Scheduling apps like Calendly;
Who are the main user groups of this service?
We help small-to-midsize enterprises who are looking for a scalable end-to-end sales solution that can help them directly grow their businesses.
We've worked with:
* professional firms looking to find new clients;
* marketing agencies looking to create a targeted B2B funnel;
* entrepreneurs who needed a sales-as-a-service external team;
* enterprises looking to offer their teams a complete tool (lead generation, lead enrichment, CRM, and sales automation) without sacrificing on functionality, reporting capabilities, or flexibility.
Vendor Information
Founded:
2012
Based in:
Portland
Employees:
11-50
Likes:
Followers:
3.3k
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
201
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Other
Who uses Customer.io
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
Regional Restrictions:
No restrictions.
Other
Who uses Second CRM
Startups
SMEs
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry
Languages:
English, Malay, Indonesian, Thai, Vietnamese, Chinese