Compare Customer.io vs Relenta CRM vs Informizely

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Crozscore:

89%
what is this?
90%
51%
interest rising

Crozscore:

88%
what is this?
99%
39%
interest falling

Crozscore:

77%
what is this?
96%
25%
interest falling
Customer.io screenshot Relenta CRM screenshot Informizely screenshot view 5 more

Software Description:

Customer.io is a technology company changing the way businesses interact with their customers.

We allow you to send emails to people based on how they use your app.

We track user behavior, and use techniques pioneered by Google to identify the "needle in a haystack" in big sets of data. We then send emails and track how they influence user behavior.

Software Description:

Email and CRM. Together at last.

Email is the lifeblood of your business communication. Yet it fails where it matters most: talking to customers. The current process is messy, fragmented and clunky. Different employees respond to different customers with different answers. The system is broken.

At best, your customers get confused. At worst, you lose them altogether. This is what happens when email and CRM exist as separate apps.

Your customers deserve better. So we redesigned email with customer experience in mind. We created the world’s first email-based CRM.

Relenta boiled the complexity of multiple emails into a simple and elegant CRM workspace that will revolutionize the way your team engages your customers.

Software Description:

Informizely is a SaaS service for capturing visitor intent, discovering persuasive hooks, and taking down UX barriers.

Through beautiful non-obtrusive surveys, feedback is captured. Survey responses are available in real-time and can be analyzed, filtered, sorted and downloaded.

Using the amazing targeting capabilities Insitez provides, survey conversion rates of 20%~70% can be realized.

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • File Sharing
  • External Integrations
  • Contact Management
  • Contact Sharing
  • Data Import
  • Data Export
  • Email Integration
  • API
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling

Features:

  • Net Promoter Score
  • API
  • Data Visualization
  • Analytics
  • Dashboard
  • Feedback Management

Summary:

  • Create segments from any data.

  • Send the right messages at the right time.

  • Customer.io captures on-site and in-app behavior to build profiles of every single sign up.

  • See how people are using your app. You'll have a view of activity for every person in the system.

Summary:

    No key features associated with this application.

Summary:

  • Interactive text analysis for open-ended questions

  • Built-in analysis, filter tools, reporting, sorting and downloading of results

  • Customizable styling and positioning, with amazing targeting capabilities

  • Full integration with Google Analytics & Publication via Google Tag Manager

Standard (paid annually)

$39.00
1 user(s) / month
Included in plan:
  • Email Management
  • Contact Management
  • Shared Calendar
  • Sales Deals
  • Email Marketing
  • Email Open/Click Alerts via Sendgrid
  • Integration with 500+ apps via Zappier
  • Personal training and support

Standard (paid monthly)

$49.00
1 user(s) / month
Included in plan:
  • Email Management
  • Contact Management
  • Shared Calendar
  • Sales Deals
  • Email Marketing
  • Email Open/Click Alerts via Sendgrid
  • Integration with 500+ apps via Zappier
  • Personal training and support

Pricing:

  • Starting from: $59.00/month
  • Credit card required: N/A
  • SMB plan starting at $59/mo.Professional plan starting at $175/mo.Enterprise plan starting at $299/mo.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Small businesses

  • Does this service integrate with any other apps?
  • Relenta integrates with 500+ apps via Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • What is this service generally used for?
  • Shared email, contact and task management

  • What platforms does this service support?
  • Browser-based, including mobile app

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Zapier
    Sendgrid
    Gmail

FAQs:

    Who are the main user groups of this service?
  • Web analysts, online marketing managers, UX professionals and product managers

  • What is this service generally used for?
  • Conversion Rate Optimization (CRO), understanding visitor intent, understanding leave intent and UX improvements

  • What platforms does this service support?
  • Web and mobile-web based applications

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Adobe Analytics, Google Tag Manager, Unbounce, ClickTale, CrazyEgg, Inspectlet, Optimizely and Visual Website Optimizer

  • Does this service integrate with any other apps?
  • Yes. Google Analytics, Google Tag Manager and Unbounce

  • Does this service offer an API?
  • Yes: REST Reporting API, Widget API and Javascript API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. The professional plan comes with 3 user accounts. This can be expanded to more users

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Both support via email and phone. On-site FAQs.

Publisher:

Founded:
2012
Based in:
Portland
Employees:
11-50
Likes:
Followers:
3.13k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2014
Based in:
-
Employees:
2-10
Likes:
Followers:

Other:

Who uses Customer.io
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses Relenta CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses Informizely
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, Portuguese, Danish, Swedish, Norwegian, German, English, Finnish, Spanish, Italian, Polish, Dutch
Regional Restrictions:
No restrictions.
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