Compare Custify vs Chat.io vs PetDesk

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Crozscore:

44%
what is this?
12%
interest falling

Crozscore:

81%
what is this?
96%
29%
interest rising

Crozscore:

80%
what is this?
36%
interest rising
Custify screenshot Chat.io screenshot view 5 more PetDesk screenshot

Software Description:

Executing Customer Success well and reducing churn in recurring revenue businesses is one of the most important things for business owners to focus on. We provide a Customer Success Solution tailored for SaaS businesses.

Custify lets you monitor and proactively manage your customers in real-time and gives you the ability to drive increased contract value for your existing customers. It also enables your customer success team to intervene at the right time with the right message so your clients receive valuable help when most needed.

Custify gathers data automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. Make customer success management fun again and allow your agents spend most of their valuable time with clients.

Software Description:

Chat.io is a multichannel communication platform and support system designed to interact with website visitors through live chat, offline messaging and Messenger. This results in better customer support and has the potential to increase your revenue.

From answering support queries to onboarding new customers, chat.io can be used to facilitate every aspect of running a business.  It provides your browsing customers the chance to not only get further information about your products and services, but also a one-on-one experience that isn't available for all companies.

Chat.io provides your customers with instant access to support and sales teams regardless of the channel they are using - website, email, SMS or social media platforms, like Facebook or Twitter.

Launch your 14-day free trial. No credit card, no commitments.

Software Description:

Your clients are mobile.

Your reminder system should be too.

Are you a local vet, groomer, or boarder? If so, you’re probably only reaching 30% of your existing clients with postcards and email. With PetDesk you now get text and a free app as well as the same channels you already have.

Start reaching more than 80% of your clients and you may not have enough time or the need to take on new ones.

Features:

  • API
  • Data Export
  • Multi-User
  • Lead Management
  • Click-to-Dial
  • Customer Management
  • Dashboard

Features:

  • Dashboard
  • Notifications
  • External Integrations
  • Contact Management
  • Third-Party Plugins/Add-Ons
  • Chat
  • Customer Management
  • Lead Management
  • Multi-User
  • API

Features:

  • Chat
  • Email Integration
  • Notifications
  • Click-to-Dial
  • Dashboard
  • Multi-User
  • Data Export
  • Data Import
  • Database
  • Task Scheduling/Tracking
  • Organization Management
  • Scheduling
  • Time Management
  • Calendar Management
  • Contact Management
  • Customer Management

Summary:

    No key features associated with this application.

Summary:

  • Connect directly with your leads

  • Provide more personalized support

  • Contact customers via Messenger

  • Speed up the response time with AI-powered canned responses

  • Chat on the go with mobile apps for iOS and Android

  • Integrate with your workflow using an open API and webhooks

Summary:

    No key features associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRMs, Customer Support Solutions.

  • Who are the main user groups of this service?
  • SaaS companies of any size.

  • What is this service generally used for?
  • Customer Success.

  • What platforms does this service support?
  • Web App / Software as a Service.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Chat.io has a support team that is available 24/7 via live chat, email, and phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • There's no limitation as to the number of user accounts. Each user can have their own account.

  • What are some applications this service is commonly used in tandem with?
  • Chat.io can be integrated with the tools you already use, such as Messenger, allowing to support customers from your Facebook page.

  • What platforms does this service support?
  • Chat.io comes with a range of clean, powerful applications to chat with customers - web app, desktop, and mobile.

  • What is this service generally used for?
  • Chat.io's omnichannel platform is designed for covering the needs of both sales and customer service teams.

  • Who are the main user groups of this service?
  • Hosting, retail, travel, government, manufacturing, education, finance – any industry can benefit from chat.io's communication platform.

  • Does this service offer an API?
  • With its open API and developer tools, chat.io enables easy integration with third party services.

  • Does this service integrate with any other apps?
  • Chat.io

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
107
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
95
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
763
Followers:

Other:

Who uses Custify
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Chat.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses PetDesk
  • Personal
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
USA and Canada
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