Compare Cugic vs Zoho SalesIQ vs Enalyzer

More Information More Information More Information

Crozscore:

70%
what is this?
92%
21%
interest falling

Crozscore:

87%
what is this?
81%
65%
interest rising

Crozscore:

79%
what is this?
37%
no significant changes
Cugic screenshot Zoho SalesIQ screenshot view 1 more Enalyzer screenshot view 4 more

Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Software Description:

Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.

You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.

Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.

The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.

Software Description:

Founded in 2000, Enalyzer has offices in Denmark, Sweden, Norway, the Netherlands, and San Francisco. Today Enalyzer has turned into a leading player, connecting thousands of happy customers with millions of respondents all over the globe.

  • Enalyzer is built on design principles of minimalism, simplicity, and aesthetics. We provide a fully responsive web app with powerful features with an uncluttered UI/UX which only shows items that require relevant actions. The noted clean interface enhances usability both for the user creating the survey and the respondent answering the survey.

  • Enalyzer’s UI is 100% responsive, which means it automatically adapts to all platforms, bringing the same experience to all users regardless of device or browser. This allows you to access your surveys and reports whenever and wherever you need them.

Features:

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management

Features:

  • Email Integration
  • API
  • Data Visualization
  • Data Export
  • Lead Scoring
  • Lead Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • Dashboard

Features:

  • External Integrations
  • Data Visualization
  • Data Export
  • Email Integration
  • Multi-User
  • Dashboard
  • Contact Management
  • 360 Degree Feedback
  • Feedback Management
  • Attendance Tracking
  • File Sharing

Summary:

    No key features associated with this application.

Summary:

  • Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations.

  • Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement.

  • Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns.

  • Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language.

  • Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in.

  • Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).

Summary:

    No key features associated with this application.

Lite

Free
Included in plan:
  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month
Included in plan:
  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • $19 for 3 users. $59 for 5 users. $129 for 10 users.

Pricing:

  • Starting from: $32.00/month
  • Credit card required: Yes
  • All prices exclude VAT
    Save 2 months with annual plans.

Free

Free
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Report/export up to 100 responses
  • Standard features
  • Online help center and email support

BASIC

$26.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All basic features
  • Report/export up to 500 responses
  • Online help center and email support

PRO+

$142.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All features
  • Report/export up to 50,000 responses
  • VIP support

PRO

$90.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All features
  • Report/export up to 10,000 responses
  • Online help center, email support and phone support

FAQs:

    Who are the main user groups of this service?
  • Individuals, Lean Teams, Established Businesses, Industry Leaders

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web & Mobile Apps

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Social Integration Available

FAQs:

    What is this service generally used for?
  • To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SalesIQ is available in web browser, android and iOS platforms

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with all leading CRM and Help Desk Softwares

  • Who are the main user groups of this service?
  • Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.
    Supported Countries: Worldwide

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.

FAQs:

    Does this service integrate with any other apps?
  • Zapier integration with more than 750 apps. At the moment, invite-only mode.

  • What is this service generally used for?
  • Employee satisfaction surveys, customer satisfaction surveys, leadership surveys, website feedback, and more!

  • Does this service offer guides, tutorials and or customer support?
  • We provide a help center with extensive step-by-step guides and video tutorials. Plus, you can contact support directly from your Enalyzer account!

  • Does this service offer an API?
  • Coming soon

  • Who are the main user groups of this service?
  • Students, individuals and business professionals within HR, Sales & Marketing

  • What platforms does this service support?
  • 100% responsive web app that adapts automatically to all platforms

  • What are some applications this service is commonly used in tandem with?
  • HR projects and sales performance

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
132

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
41.6k

Publisher:

Founded:
-
Based in:
Copenhagen K
Employees:
51-200
Likes:
Followers:

Other:

Who uses Cugic
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
German, Chinese, Arabic, French, English, Spanish, Urdu
Regional Restrictions:
No restrictions.

Other:

Who uses Zoho SalesIQ
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Enalyzer
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Norwegian, German, Swedish, Danish, French, English, Dutch, Spanish
Regional Restrictions:
Any language is supported
Back to top