Compare Cugic vs Vision Helpdesk vs EmployeeConnect

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Crozscore:

70%
what is this?
92%
21%
interest falling

Crozscore:

81%
what is this?
92%
34%
interest falling

Crozscore:

78%
what is this?
33%
interest rising
Cugic screenshot Vision Helpdesk screenshot view 2 more EmployeeConnect screenshot view 1 more

Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Build a Better Workplace - EmployeeConnect is an integrated cloud-based HR software that helps you through every step of the employee lifecycle including:

  • Recruitment
  • Onboarding
  • Training
  • Performance Management
  • Safety
  • Remuneration
  • Succession Planning

With a range of reports, dashboards, and analytics available you are empowered to make better, data-driven decisions faster.

From just ten to several thousand employees, EmployeeConnect has been designed to scale as you grow.

We give you all the tools you need to create your own HR. No coding knowledge required.

With built-in flexibility, EmployeeConnect lets you create and customise your own form and reports. So you can streamline any business process easily.
And with one-click integration available with major accounting & payroll software, you can get started within minutes.

EmployeeConnect offers you the HR software, services, and support you need to succeed.

All in one place.

Features:

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • 360 Degree Feedback
  • Application Tracking
  • Data Visualization
  • Timesheets
  • Data Import
  • Data Export
  • Feedback Management
  • Employee Onboarding
  • Employee Database
  • Dashboard
  • Onboarding
  • Multi-User
  • Vacation Calendar
  • Calendar Management
  • External Integrations
  • Attendance Tracking
  • Notifications
  • Travel Management
  • Password & Access Management
  • Video Courses

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

    No key features associated with this application.

Lite

Free
Included in plan:
  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month
Included in plan:
  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

Pricing:

  • Starting from: $6.00/month
  • Credit card required: N/A
  • *All pricing is in AUD.

Kiosk

Free
Included in plan:
  • SaaS
  • Integrated Workflow
  • Core HR
  • Employee Self Service
  • Leave Management
  • Payslips
  • Payroll Integration

Cirrus

$6.00
1 user(s) / month
Included in plan:
  • SaaS
  • Integrated Workflow
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Learning
  • Performance
  • Remuneration
  • Safety
  • Recognition
  • Reporting
  • Workflow Editor
  • Toolkit

Pro

$10.00
1 user(s) / month
Included in plan:
  • SaaS or In-house
  • Integrated Workflow
  • SSO
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Development
  • Performance
  • Remuneration
  • Succession
  • Safety
  • Recognition
  • Reporting
  • Analytics
  • Workflow Editor
  • Toolkit
  • Multilingual
  • Customisations

Enterprise


1 user(s) / month
Included in plan:
  • SaaS or In-House
  • Integrated Workflow
  • SSO
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Learning
  • Performance
  • Remuneration
  • Safety
  • Reporting
  • Analytics
  • Workflow Editor
  • Developers Toolkit
  • Multilingual
  • Customisations
  • API

FAQs:

    Who are the main user groups of this service?
  • Individuals, Lean Teams, Established Businesses, Industry Leaders

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web & Mobile Apps

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Social Integration Available

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What is this service generally used for?
  • EmployeeConnect is a complete human resources solutions that can replace many applications. It allows you to seamlessly integrate all of your HR data.

  • Does this service offer guides, tutorials and or customer support?
  • We provide a Knowledge Base that contains supportive articles. Support is also available in-app and over the phone.

  • What platforms does this service support?
  • Web-based.

  • Who are the main user groups of this service?
  • EmployeeConnect can be used by both small businesses and large organisations alike: from 10 up to 30,000 employees and over.

  • What are some applications this service is commonly used in tandem with?
  • PowerBI

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can create different user-levels and teams.

  • Does this service integrate with any other apps?
  • Supported Seek job board integration. Automatically post job offers online. One-click integration with major payroll and accounting software including: Quickbooks, KeyPay, Xero, MYOB and many others.

  • Does this service offer an API?
  • Yes.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
Nasik
Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Cugic
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Chinese, French, German, Spanish, English, Urdu
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Turkish, Italian, Russian, Dutch, French, Portuguese, Spanish, Polish, English
Regional Restrictions:
No restrictions.

Other:

Who uses EmployeeConnect
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Chinese, Thai, Vietnamese, Indonesian, English
Regional Restrictions:
No restrictions.
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