Compare Cugic vs Bornevia vs Mithi SkyConnect

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71%
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92%
23%
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79%
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27%
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Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Software Description:

Experience team collaboration like never before with enterprise grade Cloud Email, Instant Messaging, Calendar, Document Collaboration and more. With its near-zero server downtime and a reliable multi-layered security, you can enjoy uninterrupted collaboration all the time.

Features:

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • API

Features:

  • File Sharing
  • Contact Sharing
  • Calendar Management
  • Scheduling
  • Multi-User
  • Chat

Summary:

    No key features associated with this application.

Summary:

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Summary:

  • Reliable: Hosted and served off AWS Cloud with 99.99% Availability.

  • Secure: Integrated Trend Micro Email Security for safer and cleaner mailboxes.

  • Flexible Plans: Pay only for what you use.

  • 24x7 Support: For the 24x7 workforce.

  • Complete Lifecycle Support: Covering every stage of the collaboration infrastructure lifecycle.

Lite

Free
Included in plan:
  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month
Included in plan:
  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

Pricing:

  • Starting from: $10.00/month
  • Credit card required: No
  • One pricing plan only

My Plan

$12.00
1 user(s) / year
Included in plan:
  • 1 GB of Data Storage
  • Unlimited domains
  • Carrier grade Business Email & Collaboration
  • Guaranteed Spam, Virus, Malware free email
  • Multi layered Security
  • Desktop, Web and Mobile access
  • Assured Availability, Mail Delivery, 24x7 Support

Trial

Free
Included in plan:
  • No sign-up or configuration

FAQs:

    Who are the main user groups of this service?
  • Individuals, Lean Teams, Established Businesses, Industry Leaders

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web & Mobile Apps

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Social Integration Available

FAQs:

    What platforms does this service support?
  • Web and mobile (Android)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

  • What is this service generally used for?
  • Customer service, customer support, technical support, live chat support.

  • Who are the main user groups of this service?
  • Small and modern businesses, Startups, and e-commerce businesses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

  • Does this service offer an API?
  • Yes

FAQs:

    Does this service integrate with any other apps?
  • This service has app integration's with Amazon AWS, Trend Micro, Gsuite, O365, Exchange, Lotus

  • What platforms does this service support?
  • This service is web based

  • What is this service generally used for?
  • Email: Access & send email from the browser, desktop & mobile devices.

    Instant Messaging: Chat with your colleagues for informal conversations & quicker problem resolution.

    Video Calling: Have instant video calls with one or more colleagues.

    Screen Share: Presentation, Product Demos, Document Reviews with live screen sharing.

    Calendar: Create & share calendars, schedule tasks, meetings, events, check free-busy & synchronize Calendar.

    Contacts: Create your own address book or search for colleagues & contacts on the shared address book.

    Mail Archival: Cloud email archiving with Vaultastic.

  • Who are the main user groups of this service?
  • Mithi SkyConnect is suited for Freelancers, SMBs, Enterprises, Startups, Agencies

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:
129

Publisher:

Founded:
2013
Based in:
-
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Cugic
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English, Spanish, Arabic, Chinese, German, Urdu
Regional Restrictions:
No restrictions.

Other:

Who uses Bornevia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Mithi SkyConnect
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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