Compare Cugic vs Enalyzer vs LivePerson

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Crozscore:

71%
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92%
23%
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Crozscore:

79%
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38%
interest falling

Crozscore:

80%
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64%
50%
interest falling
Cugic screenshot Enalyzer screenshot view 4 more LivePerson screenshot view 3 more

Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Software Description:

Founded in 2000, Enalyzer has offices in Denmark, Sweden, Norway, the Netherlands, and San Francisco. Today Enalyzer has turned into a leading player, connecting thousands of happy customers with millions of respondents all over the globe.

  • Enalyzer is built on design principles of minimalism, simplicity, and aesthetics. We provide a fully responsive web app with powerful features with an uncluttered UI/UX which only shows items that require relevant actions. The noted clean interface enhances usability both for the user creating the survey and the respondent answering the survey.

  • Enalyzer’s UI is 100% responsive, which means it automatically adapts to all platforms, bringing the same experience to all users regardless of device or browser. This allows you to access your surveys and reports whenever and wherever you need them.

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Features:

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management

Features:

  • External Integrations
  • Data Visualization
  • Data Export
  • Email Integration
  • Multi-User
  • Dashboard
  • Contact Management
  • 360 Degree Feedback
  • Feedback Management
  • Attendance Tracking
  • File Sharing

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Lite

Free
Included in plan:
  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month
Included in plan:
  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

Pricing:

  • Starting from: $32.00/month
  • Credit card required: Yes
  • All prices exclude VAT
    Save 2 months with annual plans.

Free

Free
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Report/export up to 100 responses
  • Standard features
  • Online help center and email support

BASIC

$26.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All basic features
  • Report/export up to 500 responses
  • Online help center and email support

PRO+

$142.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All features
  • Report/export up to 50,000 responses
  • VIP support

PRO

$90.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All features
  • Report/export up to 10,000 responses
  • Online help center, email support and phone support

FAQs:

    Who are the main user groups of this service?
  • Individuals, Lean Teams, Established Businesses, Industry Leaders

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web & Mobile Apps

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Social Integration Available

FAQs:

    Does this service integrate with any other apps?
  • Zapier integration with more than 750 apps. At the moment, invite-only mode.

  • What is this service generally used for?
  • Employee satisfaction surveys, customer satisfaction surveys, leadership surveys, website feedback, and more!

  • Does this service offer guides, tutorials and or customer support?
  • We provide a help center with extensive step-by-step guides and video tutorials. Plus, you can contact support directly from your Enalyzer account!

  • Does this service offer an API?
  • Coming soon

  • Who are the main user groups of this service?
  • Students, individuals and business professionals within HR, Sales & Marketing

  • What platforms does this service support?
  • 100% responsive web app that adapts automatically to all platforms

  • What are some applications this service is commonly used in tandem with?
  • HR projects and sales performance

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Copenhagen K
Employees:
51-200
Likes:
1.54k
Followers:
238

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
23.7k
Followers:
10.5k

Other:

Who uses Cugic
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Chinese, German, Spanish, French, Arabic, Urdu
Regional Restrictions:
No restrictions.

Other:

Who uses Enalyzer
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Danish, Swedish, Dutch, Norwegian, German, Spanish, French
Regional Restrictions:
Any language is supported

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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