Compare Cugic vs Zoho SalesIQ vs EmployeeConnect

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Crozscore:

70%
what is this?
92%
21%
interest falling

Crozscore:

86%
what is this?
79%
65%

Crozscore:

78%
what is this?
33%
interest rising
Cugic screenshot Zoho SalesIQ screenshot view 1 more EmployeeConnect screenshot view 1 more

Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Software Description:

Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.

You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.

Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.

The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.

Software Description:

Build a Better Workplace - EmployeeConnect is an integrated cloud-based HR software that helps you through every step of the employee lifecycle including:

  • Recruitment
  • Onboarding
  • Training
  • Performance Management
  • Safety
  • Remuneration
  • Succession Planning

With a range of reports, dashboards, and analytics available you are empowered to make better, data-driven decisions faster.

From just ten to several thousand employees, EmployeeConnect has been designed to scale as you grow.

We give you all the tools you need to create your own HR. No coding knowledge required.

With built-in flexibility, EmployeeConnect lets you create and customise your own form and reports. So you can streamline any business process easily.
And with one-click integration available with major accounting & payroll software, you can get started within minutes.

EmployeeConnect offers you the HR software, services, and support you need to succeed.

All in one place.

Features:

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management

Features:

  • Email Integration
  • API
  • Data Visualization
  • Data Export
  • Lead Scoring
  • Lead Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • Dashboard

Features:

  • 360 Degree Feedback
  • Application Tracking
  • Data Visualization
  • Timesheets
  • Data Import
  • Data Export
  • Feedback Management
  • Employee Onboarding
  • Employee Database
  • Dashboard
  • Onboarding
  • Multi-User
  • Vacation Calendar
  • Calendar Management
  • External Integrations
  • Attendance Tracking
  • Notifications
  • Travel Management
  • Password & Access Management
  • Video Courses

Summary:

    No key features associated with this application.

Summary:

  • Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations.

  • Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement.

  • Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns.

  • Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language.

  • Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in.

  • Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).

Summary:

    No key features associated with this application.

Lite

Free
Included in plan:
  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month
Included in plan:
  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • $19 for 3 users. $59 for 5 users. $129 for 10 users.

Pricing:

  • Starting from: $6.00/month
  • Credit card required: N/A
  • *All pricing is in AUD.

Kiosk

Free
Included in plan:
  • SaaS
  • Integrated Workflow
  • Core HR
  • Employee Self Service
  • Leave Management
  • Payslips
  • Payroll Integration

Cirrus

$6.00
1 user(s) / month
Included in plan:
  • SaaS
  • Integrated Workflow
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Learning
  • Performance
  • Remuneration
  • Safety
  • Recognition
  • Reporting
  • Workflow Editor
  • Toolkit

Pro

$10.00
1 user(s) / month
Included in plan:
  • SaaS or In-house
  • Integrated Workflow
  • SSO
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Development
  • Performance
  • Remuneration
  • Succession
  • Safety
  • Recognition
  • Reporting
  • Analytics
  • Workflow Editor
  • Toolkit
  • Multilingual
  • Customisations

Enterprise


1 user(s) / month
Included in plan:
  • SaaS or In-House
  • Integrated Workflow
  • SSO
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Learning
  • Performance
  • Remuneration
  • Safety
  • Reporting
  • Analytics
  • Workflow Editor
  • Developers Toolkit
  • Multilingual
  • Customisations
  • API

FAQs:

    Who are the main user groups of this service?
  • Individuals, Lean Teams, Established Businesses, Industry Leaders

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web & Mobile Apps

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Social Integration Available

FAQs:

    What is this service generally used for?
  • To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SalesIQ is available in web browser, android and iOS platforms

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with all leading CRM and Help Desk Softwares

  • Who are the main user groups of this service?
  • Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.
    Supported Countries: Worldwide

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.

FAQs:

    What is this service generally used for?
  • EmployeeConnect is a complete human resources solutions that can replace many applications. It allows you to seamlessly integrate all of your HR data.

  • Does this service offer guides, tutorials and or customer support?
  • We provide a Knowledge Base that contains supportive articles. Support is also available in-app and over the phone.

  • What platforms does this service support?
  • Web-based.

  • Who are the main user groups of this service?
  • EmployeeConnect can be used by both small businesses and large organisations alike: from 10 up to 30,000 employees and over.

  • What are some applications this service is commonly used in tandem with?
  • PowerBI

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can create different user-levels and teams.

  • Does this service integrate with any other apps?
  • Supported Seek job board integration. Automatically post job offers online. One-click integration with major payroll and accounting software including: Quickbooks, KeyPay, Xero, MYOB and many others.

  • Does this service offer an API?
  • Yes.

Publisher:

Founded:
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Employees:
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Publisher:

Founded:
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Based in:
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Publisher:

Founded:
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Based in:
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Other:

Who uses Cugic
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English, Arabic, Chinese, Spanish, German, Urdu
Regional Restrictions:
No restrictions.

Other:

Who uses Zoho SalesIQ
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses EmployeeConnect
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Chinese, Thai, Vietnamese, Indonesian
Regional Restrictions:
No restrictions.
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