Compare Cugic vs LivePerson vs EmployeeConnect

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Crozscore:

71%
what is this?
92%
23%
interest falling

Crozscore:

80%
what is this?
64%
50%
interest falling

Crozscore:

78%
what is this?
33%
interest rising
Cugic screenshot LivePerson screenshot view 3 more EmployeeConnect screenshot view 1 more

Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Software Description:

Build a Better Workplace - EmployeeConnect is an integrated cloud-based HR software that helps you through every step of the employee lifecycle including:

  • Recruitment
  • Onboarding
  • Training
  • Performance Management
  • Safety
  • Remuneration
  • Succession Planning

With a range of reports, dashboards, and analytics available you are empowered to make better, data-driven decisions faster.

From just ten to several thousand employees, EmployeeConnect has been designed to scale as you grow.

We give you all the tools you need to create your own HR. No coding knowledge required.

With built-in flexibility, EmployeeConnect lets you create and customise your own form and reports. So you can streamline any business process easily.
And with one-click integration available with major accounting & payroll software, you can get started within minutes.

EmployeeConnect offers you the HR software, services, and support you need to succeed.

All in one place.

Features:

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Features:

  • 360 Degree Feedback
  • Application Tracking
  • Data Visualization
  • Timesheets
  • Data Import
  • Data Export
  • Feedback Management
  • Employee Onboarding
  • Employee Database
  • Dashboard
  • Onboarding
  • Multi-User
  • Vacation Calendar
  • Calendar Management
  • External Integrations
  • Attendance Tracking
  • Notifications
  • Travel Management
  • Password & Access Management
  • Video Courses

Summary:

    No key features associated with this application.

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary:

    No key features associated with this application.

Lite

Free
Included in plan:
  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month
Included in plan:
  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

Pricing:

  • Starting from: $6.00/month
  • Credit card required: N/A
  • *All pricing is in AUD.

Kiosk

Free
Included in plan:
  • SaaS
  • Integrated Workflow
  • Core HR
  • Employee Self Service
  • Leave Management
  • Payslips
  • Payroll Integration

Cirrus

$6.00
1 user(s) / month
Included in plan:
  • SaaS
  • Integrated Workflow
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Learning
  • Performance
  • Remuneration
  • Safety
  • Recognition
  • Reporting
  • Workflow Editor
  • Toolkit

Pro

$10.00
1 user(s) / month
Included in plan:
  • SaaS or In-house
  • Integrated Workflow
  • SSO
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Development
  • Performance
  • Remuneration
  • Succession
  • Safety
  • Recognition
  • Reporting
  • Analytics
  • Workflow Editor
  • Toolkit
  • Multilingual
  • Customisations

Enterprise


1 user(s) / month
Included in plan:
  • SaaS or In-House
  • Integrated Workflow
  • SSO
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Learning
  • Performance
  • Remuneration
  • Safety
  • Reporting
  • Analytics
  • Workflow Editor
  • Developers Toolkit
  • Multilingual
  • Customisations
  • API

FAQs:

    Who are the main user groups of this service?
  • Individuals, Lean Teams, Established Businesses, Industry Leaders

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web & Mobile Apps

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Social Integration Available

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs:

    What is this service generally used for?
  • EmployeeConnect is a complete human resources solutions that can replace many applications. It allows you to seamlessly integrate all of your HR data.

  • Does this service offer guides, tutorials and or customer support?
  • We provide a Knowledge Base that contains supportive articles. Support is also available in-app and over the phone.

  • What platforms does this service support?
  • Web-based.

  • Who are the main user groups of this service?
  • EmployeeConnect can be used by both small businesses and large organisations alike: from 10 up to 30,000 employees and over.

  • What are some applications this service is commonly used in tandem with?
  • PowerBI

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can create different user-levels and teams.

  • Does this service integrate with any other apps?
  • Supported Seek job board integration. Automatically post job offers online. One-click integration with major payroll and accounting software including: Quickbooks, KeyPay, Xero, MYOB and many others.

  • Does this service offer an API?
  • Yes.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
23.7k
Followers:
10.5k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
107
Followers:

Other:

Who uses Cugic
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, French, Arabic, English, Chinese, German, Urdu
Regional Restrictions:
No restrictions.

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses EmployeeConnect
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Thai, English, Indonesian, Vietnamese, Chinese
Regional Restrictions:
No restrictions.
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