Compare Cugic vs LiveChat vs EmployeeConnect

More Information More Information More Information

Crozscore:

71%
what is this?
92%
23%
interest falling

Crozscore:

90%
what is this?
89%
53%
interest falling

Crozscore:

78%
what is this?
34%
interest rising
Cugic screenshot LiveChat screenshot view 2 more EmployeeConnect screenshot view 1 more

Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

Build a Better Workplace - EmployeeConnect is an integrated cloud-based HR software that helps you through every step of the employee lifecycle including:

  • Recruitment
  • Onboarding
  • Training
  • Performance Management
  • Safety
  • Remuneration
  • Succession Planning

With a range of reports, dashboards, and analytics available you are empowered to make better, data-driven decisions faster.

From just ten to several thousand employees, EmployeeConnect has been designed to scale as you grow.

We give you all the tools you need to create your own HR. No coding knowledge required.

With built-in flexibility, EmployeeConnect lets you create and customise your own form and reports. So you can streamline any business process easily.
And with one-click integration available with major accounting & payroll software, you can get started within minutes.

EmployeeConnect offers you the HR software, services, and support you need to succeed.

All in one place.

Features:

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • 360 Degree Feedback
  • Application Tracking
  • Data Visualization
  • Timesheets
  • Data Import
  • Data Export
  • Feedback Management
  • Employee Onboarding
  • Employee Database
  • Dashboard
  • Onboarding
  • Multi-User
  • Vacation Calendar
  • Calendar Management
  • External Integrations
  • Attendance Tracking
  • Notifications
  • Travel Management
  • Password & Access Management
  • Video Courses

Summary:

    No key features associated with this application.

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

    No key features associated with this application.

Lite

Free
Included in plan:
  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month
Included in plan:
  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

Pricing:

  • Starting from: $6.00/month
  • Credit card required: N/A
  • *All pricing is in AUD.

Kiosk

Free
Included in plan:
  • SaaS
  • Integrated Workflow
  • Core HR
  • Employee Self Service
  • Leave Management
  • Payslips
  • Payroll Integration

Cirrus

$6.00
1 user(s) / month
Included in plan:
  • SaaS
  • Integrated Workflow
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Learning
  • Performance
  • Remuneration
  • Safety
  • Recognition
  • Reporting
  • Workflow Editor
  • Toolkit

Pro

$10.00
1 user(s) / month
Included in plan:
  • SaaS or In-house
  • Integrated Workflow
  • SSO
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Development
  • Performance
  • Remuneration
  • Succession
  • Safety
  • Recognition
  • Reporting
  • Analytics
  • Workflow Editor
  • Toolkit
  • Multilingual
  • Customisations

Enterprise


1 user(s) / month
Included in plan:
  • SaaS or In-House
  • Integrated Workflow
  • SSO
  • Core HR
  • Organisational Chart
  • Onboarding
  • Recruitment
  • Learning
  • Performance
  • Remuneration
  • Safety
  • Reporting
  • Analytics
  • Workflow Editor
  • Developers Toolkit
  • Multilingual
  • Customisations
  • API

FAQs:

    Who are the main user groups of this service?
  • Individuals, Lean Teams, Established Businesses, Industry Leaders

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • Web & Mobile Apps

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Social Integration Available

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    What is this service generally used for?
  • EmployeeConnect is a complete human resources solutions that can replace many applications. It allows you to seamlessly integrate all of your HR data.

  • Does this service offer guides, tutorials and or customer support?
  • We provide a Knowledge Base that contains supportive articles. Support is also available in-app and over the phone.

  • What platforms does this service support?
  • Web-based.

  • Who are the main user groups of this service?
  • EmployeeConnect can be used by both small businesses and large organisations alike: from 10 up to 30,000 employees and over.

  • What are some applications this service is commonly used in tandem with?
  • PowerBI

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can create different user-levels and teams.

  • Does this service integrate with any other apps?
  • Supported Seek job board integration. Automatically post job offers online. One-click integration with major payroll and accounting software including: Quickbooks, KeyPay, Xero, MYOB and many others.

  • Does this service offer an API?
  • Yes.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:
16.8k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Cugic
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Chinese, German, Arabic, Spanish, French, English, Urdu
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses EmployeeConnect
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Indonesian, Chinese, Thai, Vietnamese, English
Regional Restrictions:
No restrictions.
Back to top