The CrossEngage Customer Data and Prediction Platform collects and unifies first-party data from all sources. Hence, every marketer can determine relevant audiences through the unique power of predictive CRM and no-code modeling. With built-in audience management, campaigns can be targeted to the most valuable customers and data can be activated for engaging cross-channel customer journeys. A team of experts supports brands in realizing a customer-centric approach from onboarding to growth to ensure the success of every client. To meet rising consumers’ privacy and legal expectations, CrossEngage fulfills the highest security and privacy standards. The software vendor hosts all data in the European Union and works with renowned security and privacy experts.
With 70 employees in Berlin and Hamburg, CrossEngage serves industry-leading companies such as Deutsche Bahn, Peek & Cloppenburg, Porta, Scout24, and Shop Apotheke.
About Zoho CRM
Zoho CRM is a cloud-based business management platform that offers sales and marketing automation tools with helpdesk, analytics, and customer support functions.
Connect with customers, partners and vendors over email, social media and various communication channels with Zoho CRM's omnichannel platform. Analyze trends, convert these into accounts and send out invoices or sales orders without having to leave Zoho CRM. Advanced blueprints, and journey planners help you engage with customers at every stage with data that informs your campaigns. Web form a/b testing and marketing attribution features give you the necessary depth to take the pulse of your audience.
Over 250,000 businesses worldwide run on Zoho CRM.
SMEs and Large enterprises across industries prefer Zoho CRM thanks to features that range from basic to advanced, with limitless customization options. You can also build your own CRM from scratch with SDKs on offer.
With 40+ in-built apps, Zoho is the only vendor with the highest Native offerings. Zoho CRM is one among that, and can integrate with over 500 popular third-party extensions like G Suite, Office 365 and MailChimp.
Try Zoho CRM at $14/user/month billed annually. Also, try it for free with a 3-user limit.
Get a 30-day FREE trial EXCLUSIVE to our ULTIMATE Edition. Premium support is available 24/7 at a price.
WHY CHOOSE ZOHO CRM?
Extract information and improve your processes with suggestions from Zia, AI-powered sales assistant
Access to in-depth analytics with custom dashboards for sales success
Automate tasks at various stages in your process management flows
Custom portals for your customers, vendors and partners to drive proactive engagement
Quick data migration from other CRMs
Flexible and Transparent Contracts. Pay only for what you need
About BlueVenn
BlueVenn is one of the leading Customer Data Platform technologies in the world, differentiated by its ancillary capabilities for customer analytics, predictive modeling and omnichannel customer journey orchestration. The platform integrates customer data, behaviors and transactions from every area of the business creating a real-time 360˚ Single Customer View that the brand can then rely upon to fully understand their customers. It then enables the marketing team to plan and orchestrate lifecycle marketing programs to improve the customer experience across all online and offline channels. More than 400 brands around the world use BlueVenn's omnichannel marketing and customer data platform solutions to create personalized, targeted and relevant marketing.
Features
360 Degree Feedback
API
Contact Management
CRM Integration
Customer Management
Data Export
Data Import
Data Visualization
Feedback Management
Google Apps Integration
Lead Management
Marketing Automation
Multi-App
Multi-User
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Database
Social Media Monitoring
Cloud Deployment
Migration to Cloud
Data Conversion
Software Integration
Customer Service
Health Management
Process Reporting
Workflow Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Features
360 Degree Feedback
API
Contact Management
CRM Integration
Customer Management
Data Export
Data Import
Data Visualization
Feedback Management
Google Apps Integration
Lead Management
Marketing Automation
Multi-App
Multi-User
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Database
Social Media Monitoring
Cloud Deployment
Migration to Cloud
Data Conversion
Software Integration
Customer Service
Health Management
Process Reporting
Workflow Management
Summary
Customer Data Management: Unify and manage all your first-party customer data in one place.
No-Code Predictive Modeling: Choose from our library of models or build your own custom models without code.
Integrations & Connectors to all your Existing Systems
FAQs
What are some applications this service is commonly used in tandem with?
CrossEngage integrates seamlessly with the totality of your existing infrastructure while simultaneously enabling you to explore new paths whenever you like. We integrate the leading solutions for all relevant CRM and marketing channels. Easily connect the data sources or output channels of your choice.
In addition, we already cover essential functions out of the box, such as email, onsite optimization, browser notifications, and the deep connection of our customer data and prediction platform.
Does this service offer guides, tutorials and or customer support?
Your enterprise is unique just like every customer relationship. We understand this. That’s why we provide a set of measures and services that are tailored to the needs of enterprises. From a secure and scaling infrastructure to personalized services, support, and training. Take advantage of our excellent customer support and skilled solutions team.
Does this service offer an API?
To integrate channel-specific solutions, we use APIs or webhooks through which our platform communicates with the appropriate tools.
Does this service integrate with any other apps?
CrossEngage sits on top of your existing infrastructure as an overarching instance, enabling orchestration of all connected data sources and tools. We integrate your existing infrastructure and ensure future agility by allowing you to easily integrate new tools and channels.
Who are the main user groups of this service?
Our customers include companies from various industries and with different business models. The spectrum ranges from e-commerce to mobility and travel to the insurance industry. They are all united by the desire to expand their customer relationships in order to grow profitably in the long term. Companies such as Deutsche Bahn, FOND OF, Peek & Cloppenburg, Scout 24 and Depot already rely on CrossEngage.
What is this service generally used for?
Our Customer Data and Prediction SaaS Platform is the right solution for you if you want to strengthen your customer loyalty, increase profitability, and win new customers more efficiently. Our solution offers all you need to get started with value-based customer engagement and beyond. From first-party customer data collection to no-code predictive modeling, audience building, and smart data activation: We’ve got you covered.
FAQs
Does this service offer guides, tutorials and or customer support?
Yes, Zoho CRM extends support in the following ways:
Email
LIVE Chat
Toll-FREE Calls
Knowledge Base
Forums
Cases and Solutions
Remote Assistance
Onboarding
Dedicated Account Manager
What are some applications this service is commonly used in tandem with?
Zoho CRM is used as an all-in-one system to avoid situations where users have to shuffle through multiple software applications for helpdesk, mail, campaigns, etc.
What is this service generally used for?
Zoho CRM is a centralised hub for all business-related tasks. It can be used as a helpdesk, sales and marketing system, contact management system and support platform. You can also track inventory and perform accounting tasks within the software.
Who are the main user groups of this service?
Zoho CRM caters to freelancers, small businesses, mid-sized and large enterprises through its varied editions and pricing.
Does this service offer an API?
Yes. Open-APIs are available with Zoho CRM
[REST APIs, Bulk APIs, Notification APIs, Query APIs]
Does this service offer multi-user capability (e.g. teams)?
Yes, Zoho CRM's free version allows up to 3 users.
The Ultimate edition has a limit of 2000 users.
Does this service integrate with any other apps?
Yes, Zoho CRM integrates with over 300 popular third-party apps like G Suite, Office 365 and MailChimp. Zoho CRM is part of the 40 in-built apps from Zoho, the only vendor with the most amount of native apps on offer.
What platforms does this service support?
Zoho CRM can be accessed over web browsers designed for use on Linux, Mac OS X, and Windows desktops. The platform is also available as a mobile app for use on Android phones, as well as Apple's iPad and iPhone.
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