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About Crisp

Customer Relationship is something that companies can't get rid of but on the other hand, SMB's have to deal with small amount of time and few human resources. Based on this, Crisp has been created to help Startups & SMB's to scale their customers relationship thanks to a complete solution that gather every communication channels in one place.

Crisp offer 3 main plans that range from 0$ to 95$ a month with no hidden fees based on contact number or Email sent neither operators.

Through all these features, companies are able to enhance their customers relationship experience and automate lots of repetitive tasks to let operators to their best: advise and create human relationship.

About Consolto

We are Consolto, an online platform that helps businesses communicate remotely with new audiences on a global scale.

Our mission is to help freelancers, small and medium businesses around the globe make a sustainable living in today’s hyper-competitive environment.

Our solution embeds on your website and enables you to communicate with your clients as close as possible to being there with them. On top of the trivial chat and videochat and screen sharing, we've built a collaborative interactive map application tailored to travel agents, tour operators, travel guides and hotels.

In addition, for support and sales teams, we provide a 3D model that is shown to your clients and helps them understand exactly what you're talking about.

Everything is integrated on your website. No downloads, no installations.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Shared inbox

  • Multi-channel customer service

  • Chatbot

  • Live Chat

  • Marketing & Sales Automation

  • Customer Support Automation

  • Routing Rules

  • Live Translate

  • Translated in 9 languages

Summary

    No key features associated with this application.

Pricing

Basic

Free
Included in plan:
  • Live Chat
  • Mobile Apps
  • Notifications
  • 2 operators

Pro

$25.00
per website
Included in plan:
  • Canned Response
  • Shared Inbox (Facebook, Twitter, Telegram & Email Connection)
  • Shortcuts (Canned Responses)
  • Reply from Slack
  • Live Chat Triggers
  • Customization
  • Internal Search
  • 4 operators
  • Unlimited Messages

Unlimited

$95.00
per website
Included in plan:
  • Unlimited contacts & operators
  • CRM
  • Knowledge Base
  • Routing Rules
  • Drip campaigns
  • SMS
  • Chatbot
  • Auto-Responder
  • Status Page
  • Reminders
  • Analytics

Pricing

Smart

Free
Included in plan:
  • Live Chat

Clever

$19.00
1 user(s) / month
Included in plan:
  • Videochat (40Hrs monthly)
  • SMS, Email notifications

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We provide 24/5 customer support, knowledge base and video to help customer scale their onboarding.

  • Does this service offer an API?
  • We provide an in-depth API that allows you to get and post information from and to Crisp.

  • Does this service offer multi-user capability (e.g. teams)?
  • We want to be the one stop for companies so that they do not have any other tool to use rather than Crisp.

  • Who are the main user groups of this service?
  • We provide our software to every companies that are willing to improve their customer relationship.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.16k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
12

Other

Who uses Crisp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Chinese, French, English, Finnish, Spanish, German, Dutch, Russian, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses Consolto
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, Portuguese, Hebrew, Russian
Regional Restrictions:
No restrictions.
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