Compare Coztel vs MessageBird vs SuperReceptionist

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Crozscore:

52%
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24%
interest falling

Crozscore:

76%
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46%
39%
interest rising

Crozscore:

82%
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100%
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Coztel screenshot view 4 more MessageBird screenshot view 2 more SuperReceptionist screenshot

Software Description:

Coztel is a leading call center software which provides outbound, inbound and blended all types of calls with perfect results in the department of sales and marketing for any country. It is a complete solution for call centers including Hosted pbx, predictive dialer, power dialer, preview dialer and voice broadcasting. It leads you to connect with your customers with E-mails, SMS, Web Chat, Live Chat, and Social Media. It also can be integrated with market’s leading CRMs. You can get benefit from its 24/7 perfect services.

Software Description:

MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Today MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai. In October 2017 MessageBird announced a $60M Series A funding led by Accel, marking the largest Series A raised by any European software company or Y Combinator graduate to date.

Software Description:

We have designed SuperReceptionist Keeping in mind one core philosophy; accessibility. Completely understanding today's dynamic environments we've ensured our interface is amazing, just like Magic.

  • Professionally Recorded Greetings
  • 100+ language Support
  • 10+ Levels of IVR
  • Sticky Agents

We want you to be able to focus on what you do best, your business. Leave the rest to us.

Features:

  • Lead Management
  • Lead Scoring
  • Customer Management
  • Chat
  • Click-to-Dial
  • Dashboard

Features:

  • SMS
  • Marketing Automation
  • Click-to-Dial
  • Dashboard
  • Call Tracking
  • Call Recording
  • Chat
  • Scheduling
  • Contact Management
  • Email Integration
  • Multi-User
  • Password & Access Management
  • External Integrations
  • Notifications
  • 2-Factor Authentication
  • API

Features:

  • Chat
  • External Integrations
  • Call Recording
  • Click-to-Dial
  • Call Tracking
  • Notifications
  • Multi-User
  • API

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Two factor authentication, customer support, customer service, notifications, alerts, marketing, promotions and customer feedback. The use cases are infinite.

  • Does this service offer an API?
  • Yes, MessageBird offers REST APIs for SMS, Voice, Chat, Programmable Conversations, Number Lookup, Reporting and Verify for 2FA One-Time Passwords.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

    MessageBird has an extensive library of Developer Tutorials for common use cases. These can be found on the MessageBird Developer Portal, along with the API Reference Documentation and Official SDKs (Software Development Kits).

    MessageBird also has a Developer Tutorial Youtube Playlist with visual Quickstart tutorials for sending your first message to developing your first application using one of the APIs.

  • Does this service integrate with any other apps?
  • MessageBird offers integrations with Zendesk, IFTTT, Zapier, Smooch, Tray.io, StdLib, Amio and Front.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Who are the main user groups of this service?
  • Enterprises and SMBs looking to reach their customers around the world.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Manchester
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.44k
Followers:
2.12k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
59.5k
Followers:
3.62k

Other:

Who uses Coztel
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MessageBird
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
English, Spanish, German, Dutch, French
Regional Restrictions:
No restrictions.

Other:

Who uses SuperReceptionist
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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