Compare Coztel vs UniQue vs ShoreTel

UniQue

VoIP
 (0)
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Crozscore:

52%
what is this?
24%
interest falling

Crozscore:

82%
what is this?
60%
45%
Coztel screenshot view 4 more UniQue screenshot view 3 more ShoreTel screenshot view 5 more

Software Description:

Coztel is a leading call center software which provides outbound, inbound and blended all types of calls with perfect results in the department of sales and marketing for any country. It is a complete solution for call centers including Hosted pbx, predictive dialer, power dialer, preview dialer and voice broadcasting. It leads you to connect with your customers with E-mails, SMS, Web Chat, Live Chat, and Social Media. It also can be integrated with market’s leading CRMs. You can get benefit from its 24/7 perfect services.

Software Description:

UniQue is a highly innovative company that provides truly unique software solutions for the telecom market. Our core belief is to continue changing the course of communication products, technology and services, and we achieve this through inventive and original outside-the-box thinking.

The end result is beautifully designed, user-friendly products of the highest standards that lead telecom innovation.

Software Description:

ShoreTel, now as a part of the Mitel Company, offers business communications solutions for small and middle-sized enterprises. It particularly stands out for its client satisfaction, customer commitment, value, and cheapest cumulative ownership.

This service provides VoIP to more than 10,000 companies. The most popular platform is ShoreTel Connect, the cloud-based business VoIP solution, that also works as a hybrid solution with on-premises hardware.

There is also hosted service offered, via internet circuits or MPLS circuits.

Features:

  • Lead Management
  • Lead Scoring
  • Customer Management
  • Chat
  • Click-to-Dial
  • Dashboard

Features:

  • Scheduling
  • Notifications
  • API
  • Call Recording
  • Softphone
  • Click-to-Dial
  • Multi-User
  • Contact Management

Features:

  • Click-to-Dial
  • Call Tracking
  • Call Recording
  • External Integrations
  • Scheduling
  • Notifications
  • Google Apps Integration
  • API
  • Contact Management
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Telephony-only

$19.99
1 user(s) / month
Included in plan:
  • Direct Dial
  • PBX functions
  • Voicemail
  • 3-Way Calling

Essentials

$30.99
1 user(s) / month
Included in plan:
  • All Telephony-only features
  • ShoreTel Connect Portal
  • ShoreTel Connect Desktop App
  • Instant Messaging (IM)
  • Online Meetings
  • Video Calling
  • Conferencing

Standard

$37.99
1 user(s) / month
Included in plan:
  • All Essentials features
  • Enhanced Services for Supervisors
  • Voicemail Transcription
  • CRM Integration

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • UniQue™ mission is to continue changing the course of the telecom market by providing revolutionary cloud telephony solutions.
    At the moment our main products include:

    • Truly innovative next-generation phone app with a unique drag-to-call user interface (UI). The app is specifically designed to be the only phone app that you will ever need.
    • Premium quality global voice origination services combined with the largest international coverage of local, national, mobile and toll-free virtual numbers.
    • A revolutionary, full-featured, cloud-based virtual phone system. Revolutionary user interface is the result of years of research and development and it is an interplay of hardware and software.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • It is most frequently used in tandem with CRM, ERP or HR software.

  • Does this service integrate with any other apps?
  • Integrations available: G-Suite, Microsoft Outlook, Salesforce, NetSuite, Zendesk, Microsoft Dynamics, JobDiva, Office 365.

  • Who are the main user groups of this service?
  • This service is mostly used by smaller and middle-sized enterprises.

  • What platforms does this service support?
  • Platforms: Web-based, On-premise, Android, iOS.

  • What is this service generally used for?
  • ShoreTel is VoIP and Unified Communication platform.

  • Does this service offer an API?
  • Yes, ShoreTel offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Online Support, Phone Support, Email Support, Training.

Publisher:

Founded:
-
Based in:
Manchester
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Vilnius
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
463k
Followers:
24.1k

Other:

Who uses Coztel
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses UniQue
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ShoreTel
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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