Compare Coztel vs Toky vs Dialer360

Coztel

VoIP
 (0)
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Crozscore:

46%
what is this?
23%
interest falling

Crozscore:

81%
what is this?
88%
36%
interest falling

Crozscore:

61%
what is this?
23%
interest falling
Coztel screenshot view 4 more Toky screenshot view 2 more Dialer360 screenshot view 4 more

Software Description:

Coztel is a leading call center software which provides outbound, inbound and blended all types of calls with perfect results in the department of sales and marketing for any country. It is a complete solution for call centers including Hosted pbx, predictive dialer, power dialer, preview dialer and voice broadcasting. It leads you to connect with your customers with E-mails, SMS, Web Chat, Live Chat, and Social Media. It also can be integrated with market’s leading CRMs. You can get benefit from its 24/7 perfect services.

Software Description:

Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, Facebook page or calling to your own business phone number.You can start your call center with no hardware, physical phones or complex installations.

Easily integrate Toky with your CRM and start calling customers everywhere at a very affordable price per minute. You can get a business phone number in more than 60 countries.

Software Description:

Dialer360 is a call center software which provides its support and consultancy to inbound and outbound call centers. We are serving call centers from small scale to large scale. We provide high availability, zero downtime and best quality services. Our dedicated team of developers customize the flow according to your needs and make your call center work affectively like you want.

Our 24/7 call center support agents provide your with best experience for running your call center smoothly. We understand that in a call center every minute is important. We want you to just focus on selling and leave all support issues for us.

We have customized software for your best productivity, reporting and monitoring. Our separate dashboard for managers and recording portal make it very easy to do daily call center jobs.

Our custom developed CRM system is integrated with your portal, which help you to keep a record of all your customers, their conversation activity, documents and email in one place.

Features:

  • Lead Management
  • Lead Scoring
  • Customer Management
  • Chat
  • Click-to-Dial
  • Dashboard

Features:

  • External Integrations
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Customer Management
  • Contact Management
  • Notifications

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Customer Management
  • Social-Media Integration
  • Lead Management

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $15.00/month
  • Credit card required: N/A
  • After purchasing credit
    *
    Valid for numbers in 36 countries

    Especial discount on every paid plan if paid yearly
    * $15 per agent per month, billed yearly
    * $60 per team (6 agents included)

Basic

Free
Included in plan:
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$20.00
1 user(s) / month
Included in plan:
  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

TEAM PLAN

$72.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • 50% discount on agents

Premium

$35.00
1 user(s) / month

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Not actually, but we have several integrations with CRM, Slack, Facebook and much more using Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
  • Native mobile Android app and web app

  • Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM and collaboration tools like Slack

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Manchester
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Coztel
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
Portuguese, Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Dialer360
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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