Compare CoSupport AI vs Smith.ai Virtual Receptionists

You May Also Like

Featured products that are similar to the ones you selected below.

Influx
(99)
Customer Service Software
Visit Website
Issuetrak
(61)
Support & Helpdesk Software
Visit Website
Visit Website View Listing

Crozscore

82%
what is this?

Crozscore

95%
what is this?
no significant changes
CoSupport AI screenshot view 5 more Smith.ai Virtual Receptionists screenshot view 2 more

About CoSupport AI

A faster, more precise, cost-efficient, and secure AI-patented solution designed for customer support and business intelligence. CoSupport AI's products are designed to enhance customer support, drive business growth, and unlock data-driven insights with patented message generation architecture. CoSupport Customer is a self-sufficient AI that handles support requests (chats, emails, tickets) independently. CoSupport Agent is an AI assistant that generates ready-to-go reply suggestions. CoSupport BI is an AI business analyst that provides insights, recommendations, and analytical conclusions based on your company's data.

About Smith.ai Virtual Receptionists

Smith.ai is a superior 24/7 customer engagement platform that specializes in lead capture and client service. We handle conversations with leads and clients who call, chat, text, and message your business. Our North America-based receptionists do much more than basic call answering — we screen potential clients based on your criteria, schedule appointments on your calendar, take payments, and make sales outreach calls to new prospects generated by your website and marketing campaigns. And we do it all with best-in-class AI technology so all of our activities are efficient, accurate, and in sync with your systems.

Smith.ai clients also have access to comprehensive insights and data through their dashboards. Clients are able to have all of their calls recorded. Combined with recordings, calls are also transcribed via speech-to-text with personally identifiable information (PII) — like credit card and Social Security numbers automatically redacted to protect customer information. Transcripts are also searchable so clients can recall past conversations using keywords and phrases with an intelligent search engine. Another analytics tool for clients is Call Intelligence. Call Intelligence lets businesses review and analyze data of which actions were taken during calls including appointments scheduled, transferred calls, intake forms completed, and more.

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Starter

$285.00
1 user(s) / month
Included in plan:
  • 30 calls (name, email and/or phone number provided)
  • 1 Transfer Destination
  • 1st CRM Integration (Free)
  • $10.50 per call after 30 calls

Basic

$765.00
1 user(s) / month
Included in plan:
  • 2 Transfer Destinations
  • 1st CRM Integration (Free)
  • $9.50 per call after 90 calls
  • 90 calls (name, email and/or phone number provided)

Pro

$1,950.00
1 user(s) / month
Included in plan:
  • 300 calls (name, email and/or phone number provided)
  • 10 Transfer Destinations
  • 1st CRM Integration (Free)

FAQs

    Does this service integrate with any other apps?
  • Zendesk, Freshdesk, Slack, Zohodesk

  • What is this service generally used for?
  • Agent Assistant, Customer Support Automation

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Who are the main user groups of this service?
  • Customer Support Managers

  • Does this service offer an API?
  • Yes

FAQs

    What is this service generally used for?
  • Answering questions, new client screening and intake, scheduling appointments, payment collection, customer support inquiries, outbound calling, sales outreach, sales prospect campaigns, and help desk triage and ticketing.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Smith.ai offers help tutorials and customer support.

  • Does this service integrate with any other apps?
  • Among others, Smith.ai's Virtual Receptionist service integrates with Phone.com, Grasshopper, RingCentral, ActiveCampaign, Calendly, Capsule CRM, Dubsado, HubSpot, Microsft Teams, Slack, and Salesforce.

  • What are some applications this service is commonly used in tandem with?
  • Smith.ai Virtual Receptionists are commonly used with a full suite of business-centric software including marketing automation, CRM and client intake, online scheduling, business collaboration, and payment collection.

  • Who are the main user groups of this service?
  • Solo Businesses, Small Businesses, Mid-Markets, Enterprises, Franchise Owners, Agencies, and Consulting Firms

    Lawyers, Accountants, Media and Entertainment Professionals, General Contractors, Retailers, Medical Professionals, Real Estate Agents, and Home Service Providers

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
896

Other

Who uses CoSupport AI
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, French, German, Arabic, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses Smith.ai Virtual Receptionists
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish
Regional Restrictions:
No restrictions.
Back to top