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About CoSupport AI

A faster, more precise, cost-efficient, and secure AI-patented solution designed for customer support and business intelligence. CoSupport AI's products are designed to enhance customer support, drive business growth, and unlock data-driven insights with patented message generation architecture. CoSupport Customer is a self-sufficient AI that handles support requests (chats, emails, tickets) independently. CoSupport Agent is an AI assistant that generates ready-to-go reply suggestions. CoSupport BI is an AI business analyst that provides insights, recommendations, and analytical conclusions based on your company's data.

About Kustomer

Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout customer experiences. Built with intelligent automation, Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view.

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Click-to-Dial
  • SAP Integration
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Enterprise

$89.00
1 user(s) / month
Included in plan:
  • Email, Chat, SMS, Social, WhatsApp, Self-service Voice Provider Integration Proactive Service Actionable Integrations Business Process Automation via our Workflow Engine Standard and Custom Reporting Multilingual Support Satisfaction Measurement and Reporting 3000 Knowledge Base Deflections & Fully-Automated Conversations Per Org Per Year Language Detection: 5 Languages Sentiment Analysis

Ultimate

$139.00
1 user(s) / month
Included in plan:
  • Everything in enterprise, plus… Enhanced Routing Real-time Dashboards Live Agent Auditing Unlimited Collaboration Users Sandbox Access Extended API Rate Limit SAML Single Sign-On Set Allowed IP Ranges

FAQs

    Does this service integrate with any other apps?
  • Zendesk, Freshdesk, Slack, Zohodesk

  • What is this service generally used for?
  • Agent Assistant, Customer Support Automation

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Who are the main user groups of this service?
  • Customer Support Managers

  • Does this service offer an API?
  • Yes

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.19k

Other

Who uses CoSupport AI
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, French, German, Arabic, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses Kustomer
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English, Spanish
Regional Restrictions:
No restrictions.
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