Compare CoSupport AI vs ChurnZero vs Smith.ai Virtual Receptionists

CoSupport AI 12 Customer Service	ChurnZero 598 Customer Service	Smith.ai Virtual Receptionists 65 Customer Service
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Crozscore 82% what is this? User Happiness: 100% Press Buzz: 12%	Crozscore 92% what is this? User Happiness: 94% Press Buzz: 46% User Trend: interest rising	Crozscore 95% what is this? User Happiness: 99% Press Buzz: 49% User Trend: no significant changes
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About CoSupport AI A faster, more precise, cost-efficient, and secure AI-patented solution designed for customer support and business intelligence. CoSupport AI's products are designed to enhance customer support, drive business growth, and unlock data-driven insights with patented message generation architecture. CoSupport Customer is a self-sufficient AI that handles support requests (chats, emails, tickets) independently. CoSupport Agent is an AI assistant that generates ready-to-go reply suggestions. CoSupport BI is an AI business analyst that provides insights, recommendations, and analytical conclusions based on your company's data.	About ChurnZero ChurnZero is a real-time Customer Success Platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product to increase product adoption, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. ChurnZero Features: Data: Understand how your customers are using your products and services in real-time. Health Scores: Assess a customer's likelihood to renew with customer health ratings and scores. Automation: Automate tasks and communications based on customers' engagement metrics. Alerts: Proactively stay on top of changes to an account or contact with real-time notifications. Segmentation: Segment your customers based on attributes or behaviors to prioritize efforts. Engagement: Connect with your customers with in-app announcements as they are engaged. Net Promoter Score: Gauge customers loyalty with built-in NPS surveying and reporting. Customer Journeys: Map your customer's journey (on-boarding, product adoption, etc.) and track your accounts' progress to success with completion. Analytics: Access in-depth insights about your accounts and their product usage, as well as engagement with accounts.	About Smith.ai Virtual Receptionists Smith.ai is a superior 24/7 customer engagement platform that specializes in lead capture and client service. We handle conversations with leads and clients who call, chat, text, and message your business. Our North America-based receptionists do much more than basic call answering — we screen potential clients based on your criteria, schedule appointments on your calendar, take payments, and make sales outreach calls to new prospects generated by your website and marketing campaigns. And we do it all with best-in-class AI technology so all of our activities are efficient, accurate, and in sync with your systems. Smith.ai clients also have access to comprehensive insights and data through their dashboards. Clients are able to have all of their calls recorded. Combined with recordings, calls are also transcribed via speech-to-text with personally identifiable information (PII) — like credit card and Social Security numbers automatically redacted to protect customer information. Transcripts are also searchable so clients can recall past conversations using keywords and phrases with an intelligent search engine. Another analytics tool for clients is Call Intelligence. Call Intelligence lets businesses review and analyze data of which actions were taken during calls including appointments scheduled, transferred calls, intake forms completed, and more.
Features API Calendar Management Chat Contact Management Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Click-to-Dial SAP Integration Net Promoter Score	Features API Calendar Management Chat Contact Management Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Click-to-Dial SAP Integration Net Promoter Score	Features API Calendar Management Chat Contact Management Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Inventory Tracking Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Supplier Management Click-to-Dial SAP Integration Net Promoter Score
Summary No key features associated with this application.	Summary No key features associated with this application.	Summary No key features associated with this application.
		Pricing Starter $285.00 1 user(s) / month Included in plan: 30 calls (name, email and/or phone number provided) 1 Transfer Destination 1st CRM Integration (Free) $10.50 per call after 30 calls Basic $765.00 1 user(s) / month Included in plan: 2 Transfer Destinations 1st CRM Integration (Free) $9.50 per call after 90 calls 90 calls (name, email and/or phone number provided) Pro $1,950.00 1 user(s) / month Included in plan: 300 calls (name, email and/or phone number provided) 10 Transfer Destinations 1st CRM Integration (Free)
FAQs Does this service integrate with any other apps? Zendesk, Freshdesk, Slack, Zohodesk What is this service generally used for? Agent Assistant, Customer Support Automation Does this service offer guides, tutorials and or customer support? Yes Who are the main user groups of this service? Customer Support Managers Does this service offer an API? Yes	FAQs What is this service generally used for? ChurnZero is used to fight customer churn. Who are the main user groups of this service? The main user groups of ChurnZero are Customer Success and Account Management teams at SaaS subscription businesses. Does this service offer multi-user capability (e.g. teams)? ChurnZero offers multi-user capabilities. Does this service offer guides, tutorials and or customer support? ChurnZero offers full on-boarding, training, product documentation, tutorials, a dedicated Customer Success Manager, and Customer Support.	FAQs What is this service generally used for? Answering questions, new client screening and intake, scheduling appointments, payment collection, customer support inquiries, outbound calling, sales outreach, sales prospect campaigns, and help desk triage and ticketing. Does this service offer guides, tutorials and or customer support? Yes, Smith.ai offers help tutorials and customer support. Does this service integrate with any other apps? Among others, Smith.ai's Virtual Receptionist service integrates with Phone.com, Grasshopper, RingCentral, ActiveCampaign, Calendly, Capsule CRM, Dubsado, HubSpot, Microsft Teams, Slack, and Salesforce. What are some applications this service is commonly used in tandem with? Smith.ai Virtual Receptionists are commonly used with a full suite of business-centric software including marketing automation, CRM and client intake, online scheduling, business collaboration, and payment collection. Who are the main user groups of this service? Solo Businesses, Small Businesses, Mid-Markets, Enterprises, Franchise Owners, Agencies, and Consulting Firms Lawyers, Accountants, Media and Entertainment Professionals, General Contractors, Retailers, Medical Professionals, Real Estate Agents, and Home Service Providers
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.78k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 896
Other Who uses CoSupport AI Startups SMEs Enterprises Desktop Platforms: Web App Languages: English, Spanish, French, German, Arabic, Portuguese Regional Restrictions: No restrictions.	Other Who uses ChurnZero Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Smith.ai Virtual Receptionists Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, Spanish Regional Restrictions: No restrictions.