Compare Corrigo vs mHelpDesk

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Crozscore:

67%
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66%
40%
interest rising

Crozscore:

73%
what is this?
77%
60%
no significant changes
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Software Description:

Corrigo provides service management software, maintenance management software, service dispatch software and employee time tracking software solutions that deliver real-time visibility into and control of the quality and cost of building and field service operations.
Their founders recognized that property managers, facilities managers and building service providers lacked the maintenance management software necessary to succeed in a challenging and dynamic work environment. Demands include service request capture, service delivery and asset management, all conducted through a diverse workforce of mobile staff, subcontractors and vendors.

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Features:

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Summary:

  • Brand Strengthening: Corrigo protects its user's brand and the customer experience by optimizing uptime.

  • Real Time Vendor and Technician Scorecards: The entire process is instrumented and compares the performance of each work order so the Corrigo platform is constantly generating an automated ranking of the resources maintaining user's facilities and corporate image.

  • Fast & Easy Start Up: Corrigo drives the cost of managing facilities processes lower while making operations run more smoothly.

  • Ongoing Support: Corrigo’s Operations Center is staffed 24x7 with facilities process experts ready to support its users.

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

FAQs:

    Who are the main user groups of this service?
  • Main users are property managers, facilities managers and building service providers.

  • What is this service generally used for?
  • It is mainly used as a service management software.

  • What platforms does this service support? (e.g. native mobile apps)
  • Because the Corrigo platform is a cloud based service hosted in redundant SAS 70 Type II certified hosting facilities, all its users need is a web browser or mobile device to get started.

  • Does this service offer guides, tutorials and or customer support?
  • They offer email and phone supports, as well as video tutorials.

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support? (e.g. native mobile apps)
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
1999
Based in:
Tualatin
Employees:
51-200
Likes:
121
Followers:
323

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
7.07k
Followers:
1.78k

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

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